Technical Writer

Technical Writer

Microsourcing Philippines Inc
Metro Manila / NCR
1 - 5 Years
Not Specified

Job Description

Jr. Technical Writer

Responsibilities:
  • Convert technical documentation for end-user instructional consumption.
  • Help design a curriculum or program that reflects an understanding of the diversity of learners and groups of learners.
  • Select and use a variety of techniques to define and sequence technical or instructional content; create consistent output in line with design standards.
  • Help develop instructional materials for internal and external audiences; modify existing instructional materials in line with new product releases.
  • Create and edit technical documentation for end-users.
  • Help organize and update content on the Client’s support portal.
Qualifications:
  • Minimum BA/BS required in Education, Technical Writing, Instructional Design or related subject
  • One to three years of software platform instructional design or technical writing experience in the media, advertising, or enterprise software industries
  • Excellent English language technical writing skills, with the ability to convert technical or complex information into easily used and understandable text and illustrations
  • Some experience with multimedia authoring tools, such as Adobe Photoshop, Adobe Captivate, and Camtasia (DITA experience and Oxygen experience a plus)
  • Strong interpersonal skills with mature, professional attitude and appearance
  • Strong influence-management, needs analysis and collaboration skills
  • Self-starter with a strong ability to interact positively with intra-organizational groups
  • Solid attention to detail and follow-through skills
  • Excellent time management and organizational skills
  • Ability to complete multiple tasks and a high volume of work

Senior Technical Writer

Responsibilities:
  • Convert technical documentation for end-user instructional consumption.
  • Conduct needs assessment for instructional situation before finalizing design solutions and strategies.
  • Design a curriculum or program that reflects an understanding of the diversity of learners and groups of learners.
  • Select and use a variety of techniques to define and sequence the instructional content; create consistent output in line with design standards.
  • Identify and describe the target population characteristics.
  • Develop instructional materials for internal and external audiences; modify existing instructional materials in line with new product releases.
  • Evaluate and assess instruction and its impact.
  • Create and edit technical documentation for end-users.
  • Help organize and update content on the Client’s support portal.

Qualifications:
  • Minimum BA/BS required in Education, Instructional Design or related subject
  • Two to five years of software platform instructional design or technical writing experience in the media, advertising, or enterprise software industries
  • Excellent English language technical writing skills, with the ability to convert technical or complex information into easily used and understandable text and illustrations
  • Experience creating external training programs and applying creative methodologies (e.g., eLearning, webinar, recordings)
  • Proficiency with multimedia authoring tools, such as Adobe Photoshop, Adobe Captivate, and Camtasia
  • Strong interpersonal skills with mature, professional attitude and appearance
  • Strong influence-management, needs analysis, leadership, and collaboration skills
  • Self-starter with a strong ability to interact positively with intra-organizational groups
  • Solid attention to detail and follow-through skills
  • Excellent time management and organizational skills
  • Ability to complete multiple tasks and a high volume of work

MicroSourcing Philippines Inc, is one of the leading outsourcing solutions providers in the Philippines. We specialize in setting up offshore operations for foreign clients who operate in a wide variety of industries all over the world. Our offices are located in the Eastwood City Cyberpark, Mall of Asia Complex, Bonifacio Global City, Ortigas and Cebu IT Park and form the perfect professional environment from which we can run our various projects. MicroSourcing is a fast moving and flexible company with a great international management team.

About Recruiter

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Functions : IT

Industries : ITES/BPO

Skills/Roles I hire for: Customer Service and IT

level Hiring For: Junior Level, Mid Level, High Level

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