Technical Support Representatives

Technical Support Representatives

Polytechnic University of the Philippines
Not Specified
Not Specified

Job Description


Duties and Responsibilities:
  • Can successfully communicate with customers to gather information and learn about their needs and expectations
  • Collaborate with others to ensure the customers issues are resolved
  • Understands the concept of solution delivered on first contract

  • Must have excellent English communication skills
  • Should be at least 18 years old
  • Must have completed high school and/or at least one year in college in any field
  • Preferably with collections, sales or customer service experience in a call center industry (exposure to international clients would be an advantage)
  • Must possess excellent listening and problem-solving skills
  • Must have working knowledge of computers and the internet can type 25 wpm
  • Ability to multi-task in a fast-paced environment
  • Applicants must be willing to work in Quezon City/ Cubao, Quezon City / Bluewave, Marikina / The Fort, Taguig / Sta. Mesa / Alabang, Muntinlupa / Clark, Pampanga / Ilocos / Davao
  • Fresh graduates / entry level applicants are encouraged to apply
  • Full time positions are available


Good Communication (listening, verbal, written), Computer/Technical Literacy, Adaptability/Flexibility, Fast Learner

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