Experience unparalleled working culture. Join Kincentric's back-to-back Best Employer of the Year and deliver amazing with us every day.
Have the opportunity to work differently, enjoy great pay and benefits, and love the people you work with! Get ready to deliver exceptional customer service experiences and create a lasting impression. After all, when everything's connected, how we connect is everything. And we'd like to connect you to an exceptional opportunity.
You might be asking yourself, Do I have what it takes to excel We think you do. Typically, to qualify as a Technical Support Representative II you need to have:
• Completed at least 2 years in college preferably computer related courses
• Previous customer center experience and troubleshooting
• Excellent English communication skills
• Strong familiarity with computer related terminologies, internet and MS Office applications
What you might be doing on a typical day:
• Receive customer concerns over the phone / email / chat
• Wow customers with your ability to resolve their concerns with enthusiasm
• Ultimately you will provide excellent customer service that keeps the customer coming back
• Competitive pay and performance-based incentives
• Real career growth opportunities
• Company-sponsored HMO with Health & Wellness programs for you and your family
• Educational assistance through tuition reimbursement
• An accessible location, and more!
We invite you to #Experience TeleTech and start your journey here. We’re located at FLB Corporate Center, Archbishop Reyes Ave., Cebu Business Park, Cebu City (beside Ayala Center Cebu PUV Terminal).
We can’t wait to meet you!