Technical Consultant

Technical Consultant

Infor PSSC Incorporated
Metro Manila / NCR
3 - 8 Years
Not Specified

Job Description

We are subject matter experts of our Infor HCM product suite, capitalizing on our industry knowledge to efficiently provide our customers solutions to enhance their business processes.
Infor’s Center of Excellence team in Manila is looking for Business Consultants with in-depth knowledge in one of more of the HCM subject matters: 1) Talent Management covering Core HR, Talent Acquisition, Goal & Performance Management, Compensation Management and Development Planning 2) Workforce Management covering Time & Attendance, Labor Scheduling. If hired, you will be a member of the Manila Center of Excellence, a key component of the global Infor Consulting Services team, responsible for implementing Infor products for customers around the world.
Job Duties and Responsibilities:
- Develop a working knowledge of the Infor HCM Suite’s technical infrastructure, development environments, third party products used to support the Infor HCM applications.
- Develop strong technical consulting skills surrounding Infor HCM application (and related third party) technologies and tools in order to perform product customizations, modifications and related consulting/training activities.
- Responsible for analyzing and interpreting client requirements, drafting functional descriptions and/or programming specifications as required.
- Maintain and update skills on the most recent releases of Infor products and applications, specifically around the Infor HCM Suite, and third party tools to continue to provide a high level of service to Infor customers.
- Develop a working knowledge of the Infor Deployment Methodology and tools used to provide an accurate, complete and successful implementation, which includes organizational understanding of all the Infor positions and responsibilities as part of the implementation.
- Maintaining regular contact with the Infor Project Manager or engagement owner and the client’s technology project team. Coordinating communication within the Infor Consulting Services team to include identification of client expectations, critical business issues, and any pertinent information discovered during the turnover process with the sales team.
- Complete all required documentation as part of the implementation, including status reports, exit documents, expense reporting, technical documentation, testing documentation, etc.
- Must have and maintain a high level of communication skills, both written and oral.
- Provides clients with consulting expertise and best practice recommendations around enhancing the standard Infor products, tool utilization, staging of enhancements.
Required Knowledge and Skills:
- Candidate must possess at least a Bachelor's Degree in Computer Engineering, Computer Science, Information Technology, Computer Information Systems, or equivalent.
- At least 3-5 years experienced employees specializing in the implementation of large ERP software packages such as Infor M3, Infor Lawson S3, Oracle, SAP, or JD Edwards is an advantage
- At least 3 years HTML/ Javascript development experience preferably performed on ERP applications. Working knowledge on integration tools and mobile applications development on C++ is a plus.
- Applicants must be willing to work at Bonifacio Global City, Taguig.
- Flexible to work on US, EMEA and/or APAC shifts when necessary.
- Must be willing to travel for customer facing engagements on both short and long term assignment.

Infor is a $2.8 billion company serving more than 70,000 customers around the world. Infor traces its beginning to 2002 and today has nearly 13,000 employees and offices in 40 countries. As a result, we are one of the largest providers of enterprise software and services in the world. We provide industry-specific and other enterprise software products and related services, primarily to large and medium-sized enterprises around the world.

Our software and services offerings are often “mission critical for many of our customers as they help automate and integrate critical business processes, which enable our customers to better manage their suppliers, partners, customers and employees, as well as their business operations generally.
Our industry-specific approach distinguishes us from larger competing enterprise software vendors, whose primary focus is on less specialized software programs that take more time and cost to tailor to target customers’ specific needs during periods of implementation and upgrade. We believe our products and services provide a lower relative total cost of ownership for customers than the offerings of larger competing vendors.

We specialize in and target specific industries, or verticals, and have industry-specific business units that leverage our industry-oriented products and teams. Augmenting our vertical-specific applications, we have horizontal software applications, including our customer relationship management (CRM), enterprise asset management (EAM), financial applications, human capital management (HCM), and supply chain management (SCM) suites which, in addition to our proprietary light-weight middleware solution ION®, are integrated with our enterprise software applications and sold across different verticals.

In addition to providing software products, we provide ongoing support and maintenance services for our customers through our subscription-based annual maintenance and support programs. We also help our customers implement and use our applications more effectively through our consulting services.
Our customers range from Fortune 500 enterprises to medium-sized businesses. Our market leadership in key verticals, including manufacturing, distribution, healthcare, public sector, automotive, service industries, equipment, consumer products and retail software, and hospitality software, results from the fact that we serve many of the largest and most well-known customers in those verticals. For example, 19 of the top 20 aerospace companies, the top 10 high tech companies, the top 10 pharmaceutical companies, 22 of the top 25 U.S. healthcare delivery networks, the top 20 automotive suppliers, 17 of the top 20 industrial distributors, 16 of the top 20 global retailers, and 4 of the top 5 brewers use our software products.

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