Technical Assistant

Technical Assistant

Amex Group
Not Specified
Not Specified

Job Description

Job Description
Technical Assistant
You lead the way. We've got your back.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way.
When you join #TeamAmex, you become part of a diverse community over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.
Join #TeamAmex and let's lead the way together
It takes outstanding people to provide outstanding product and service.
This Technical Assistant role is an integral member of the Business Process Services team within the Agile Management, Product and Operations (AMPO), supporting Technology organization to alleviate administrative burden by delivering high quality solutions and cost savings. This role will primarily provide Resource and Financial Management support and other Operational support relevant to the Solution Delivery Life Cycle (SDLC) and Technology Investment operating model.
About the team:The team is responsible for providing resource onboarding and off-boarding, statement of work provisioning, invoice processing, SDLC financial administration services for resource managers, portfolio managers and vendor partners across Technology organization.
As a key link in the Product support process, no two days here will be the same, but there are some things you can count on doing:
  • Manage own workflow for assigned functions and becoming subject matter expert in the areas supported.
  • Provide audit, reporting and data entry support in a variety of capacities across the organization.
  • Research & resolve queries related to data accuracy and integrity.
  • Manage vendor resource information including performing vendor invoice reconciliation functions.
  • Support financial management activities and crafting and maintaining procedural and training documentation.
  • Manage your own time, and work well both independently and as part of a team.

Are you ready to be at the center of it all
  • Excellent English communication skills both written and verbal
  • Bachelor's degree in either Accounting, Business, Finance or Information Technology.
  • Skilled with MS office applications. Advanced MS Excel skills and database experience is a plus.
  • Ability to work in a fast-paced and fluid environment.
  • Able to coordinate and prioritize multiple tasks.
  • Knows high quality customer service requirements
  • Possess understanding of basic accounting
  • Demonstrate high level of professionalism
  • Motivated self-starter with excellent administrative and organizational skills
  • Personally accountable with a high degree of integrity
  • Ability to maintain confidentiality
  • Work from Home Requirements:
    • Must have at least 25 mbps internet connection plan / speed
    • Must have a private & quiet area to work at home
    • Must be amenable to work in Taguig once community quarantine measures are lifted

Employment eligibility requires to have Philippine citizenship or Philippine permanent residency.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
To know more about our recruitment process, you may watch this short video -

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