Team Leader, Content

Team Leader, Content

BISAM, a FactSet Company
Not Specified
Not Specified

Job Description

Role/Department Description:
M&A Content Operations Team. Reporting to the Manager, the primary responsibility of the Team Leader (TL) is to assist the Manager in making sure that all principal tasks that relate directly to operations and daily production is managed well and in a timely manner. The TL compiles reports on operations, conducts periodic performance reviews for each member of the team, assists in training, sets analysts goals, and manages several processes and process-related improvements.
  • Manage task distribution, allocation and over-all team performance
  • Work closely with the Manager in setting analysts/specialists goals and performance metrics
  • Compile and present operational reports and statistics including insights
  • Provide periodic performance reviews for members of the team
  • Review and adjust team targets/metrics periodically driving high quality data at all times
  • Ensure that processes for dailies work are followed and performed in a timely and accurate manner
  • Work closely with QA & Training Team to address QA-related issues
  • Respond to client requests and/or product queries
  • Meet targets and deadlines set by the Manager
  • Work closely with Manager to address issues arising from team feedback
  • Promote a positive and healthy team environment
  • Perform other tasks as needed by the business/assigned by the Manager

Required Skills:
  • Solid background on the M&A marketplace and understanding of related financial concepts
  • Proficient in the use of data entry tools, document sources and the M&A product
  • Excellent knowledge of Microsoft Office applications
  • Keen eye for details
  • Strong leadership and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Great communication, organization and interpersonal skills

Job Details

Employment Types:



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