Team Lead (Pioneer Healthcare Account)

The ideal candidate will lead a team of employees supporting Cebu site.

We’re hiring and seeking for a Senior Team Lead to help us manage a team of USRN agents and deliver exceptional experiences with TeleTech.

Join our team as a Team Lead for Sales Service Delivery

Willing to work in Cebu City

Manage the day–to-day planning and operations of the team to meet the required service level components, standards and targets, to ensure delivery of a consistently superior customer experience.

To assure integrity of data sources, relevance of data used, and consistency of the report formats across the account; moreover, he/she must aggressively pursue opportunities for account, site and/or corporate business growth.

To plan, coordinate, and direct highly motivated team members as to pursue delivery of quality support services in the account by complying the metrics goal.

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Job Description : About Wells Fargo Wells Fargo & Company (NYSE: WFC) is a leading global financial services company with $2.0 trillion in assets and offices in over 37 countries. Founded in 1852 and headquartered in San Francisco, Wells Fargo pro

Job Description : Notice to external Recruiters and Recruitment Agencies: TeleTech does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any em

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Job Description : Notice to external Recruiters and Recruitment Agencies: TeleTech does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any em

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Job Description : Notice to external Recruiters and Recruitment Agencies: TeleTech does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any em

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