Talent Acquisition Specialist 2 - Pasay

Talent Acquisition Specialist 2 - Pasay

Metro Manila / NCR
0-3 years
Not Specified

Job Description

Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TeleTech team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. 

Technology and work environment requirements for the job:

  • Have the right connection – you will need a home internet connection that is >15Mbps (you may do a quick check through SpeedTest.net)
  • Computer – we’ll supply and deliver at your doorstep
  • Must be able to hard-wire (via ethernet cord) directly into your home modem
  • Must have a quiet workspace that is within a reasonable proximity of your router so that you can plug in while working.
What you’ll be doing: 
As a Talent Acquisition Specialist 2, you are responsible for the hiring process at a Service Delivery Center. Work closely with site TA team to coordinate recruiting efforts as needed and ensure hiring goals are met by providing a professional hiring experience to candidates. This also includes assistance in completing reference checks, background checks, drug tests, screening resumes and applications scheduling onsite interviews, and completing paper work for each individual hire. As part of the Talent Acquisition team, your role achieves individual recruiting goals which are monitored constantly – quickly adapting to plans and shifting directions to meet changing clients’ requirements. 
 

What you’ll bring to us:

  • Achieve 100% of assigned agent recruiting plan.
  • Responsible for administration of the candidate process for all open Agent positions
  • Responsible for meeting weekly / monthly hiring goals.
  • Maintain spreadsheets for the hiring headcount as well as, all weekly/monthly recruiting reports.
  • Ensure internal and external candidates are interviewed for open positions promptly to meet hiring goals
  • Works on special projects
What skills you’ll need:

  • College degree in Psychology/Behavioral Science/ Human Resource Management
  • At least +2 yrs working experience in Human Resources, preferably in a customer service environment
  • Experience in interviewing and presenting to large volumes of candidates.
  • Excellent verbal and written communication skills
  • Ability to meet hiring goals within a fast-paced environment.
  • Ability to maintain a positive attitude and professional image.
What you’ll get to enjoy:
  • Office is in an accessible location at the Ground Floor, Two Ecom Center, MoA Complex, Pasay City
  • And more.
Who We Are:

TeleTech is a pioneer in customer experience, engagement and growth solutions. Our 40,000+ employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels. We utilize a holistic approach, applying solutions from our four customer experience segments—Consulting, Technology, Care and Growth—to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer-focused values that guide relationships with clients, their customers and each other. 

Our Enterprise Services organization is the machine behind our market-facing product and solution areas, enabling each of our segments to deliver for our clients. Whether Information Technology, Finance, Accounting, Tax or Treasury, Supply Chain or Legal, or one of our Human Capital team members, we help to guide and simplify TeleTech’s business processes and operations. 

Notice to external Recruiters and Recruitment Agencies: TeleTech does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TeleTech, and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreemen

About

Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TeleTech team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.

About TeleTech
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone.

Career Changers Welcome Here
Time to change your career Whether you've spent your career on the admin side in receptionist, administrative assistant, sales or support roles or you've grown in industries such as retail, restaurant, hospitality, travel, insurance or financial services, we believe you have the customer focused skills it takes to join our global associates team.

For more information about TeleTech, visit TeleTechJobs.com or search #ExperienceTeleTech throughout social media to engage in the global conversation.

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Functions : Telecom/ISP

Industries : ITES/BPO

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level Hiring For: Junior Level, Mid Level

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