Systems Reliability Engineer

Systems Reliability Engineer

Globe Telecom, Inc.
Not Specified
Not Specified

Job Description


At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description
- Responsible for supporting through identifying, valuating and prioritizing system fixes, improvements and solution innovations, ensuring their timely execution.
- Responsible for the business and system support of multiple systems. -
- Responsibilities include extensive data analysis, project management, process subject matter expertise to implement solutions, data quality management, business acceptance testing, delivery of training programs, and communication of system fixes and improvement initiatives.
- System fixes, improvements and solution, data analysis
Systems Reliability Engineer
Key Responsibilities:
Maintain Production Availability

  • Establish real time and automated monitoring of platform health

  • Attend to escalated issues from L2

  • Capture and Mitigate identified failure points of the platform

Manage Change

  • Improve deployment processes and tools to allow frequent changes with lower risks

  • Create a sustainable Platform and lessen deployment downtime through automation

Increase Speed of Software Deployment

  • Work with the delivery team to address roadblocks and allow deployment changes

  • Optimize and/or automate cutover preparation and execution

Continuous Improvement

  • Perform cut-over retrospective to determine areas of improvement

  • Capture gaps in operation that can be addressed by automation

Role Requirements
 Core Skills

  • Release and Deployment

  • Change Planning, Management and Implementation

  • Systems Integration

Behavioral Competencies

  • Execution Excellence

  • Digital Innovation

  • Collaboration

  • Learning Agility

Skills Required

  • Experience in Production Support, Operational Processes and Incident Handling

  • Application Scripting / Development background with focus on application deployment , monitoring , troubleshooting (Python, Bash, etc)

  • Basic Knowledge on Network Design concepts, function and operation (Firewall, Load Balancer, Proxies , VPN etc)

  • Knowledgeable in AWS Technologies and Containerized Systems (AWS EKS, PKS, Kubernetes)

  • Knowledgeable in integrating and/or working with monitoring tools (AppDynamics, Splunk, ELK Stack etc.) and systems performance analysis

  • Experience in building Continuous Integration /Continuous Delivery Pipelines

  • Ability to work efficiently and gracefully under pressure

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

Job Details

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Globe Telecom, Inc. (Globe) is the leading Telecommunications company in the Philippines and the purveyor of the Filipino digital lifestyle. We provide cellular, broadband and mobile data services by focusing on enriching our content offerings amid customers' growing preference for multimedia platforms across multiple screens and devices. We want to enrich lives through communications by simplifying technology, so that we bring customers closer to what matters most.Globe was also recognized as one of the Top companies to work for in Asia by Asia Corporate Excellence & Sustainability (ACES) Awards and Best Employer in the Telco category by Stevie’s New York.Our principal shareholders are Ayala Corp. and Singtel, both industry leaders in their respective countries and in the region. We are also a member of Bridge Alliance, Asia Pacific's leading mobile alliance of 36 mobile carriers.PurposeIn everything we do, we treat people right to create a Globe of Good.VisionWe see a Philippines where families' dreams come true, businesses flourish, and the nation is admired.MissionWe create wonderful experiences for people to have choices, overcome challenges, and discover new ways to enjoy life.

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