Systems Configuration Analyst

Systems Configuration Analyst

Cloudstaff Philippines Inc
5-15 years
Not Specified

Job Description

Core Responsibilities
  • Configure all components of the system to construct functional areas/processes (i.e. modules within a full system build)
  • Gather additional detailed information from clients for provided requirements documentation, as required
  • Under the guidance of a project manager contribute to functional specification and solution design documentation
  • Interpret solution design documents to use as a guide for system configuration
  • Write test scripts (i.e. detailed test steps) based on test cases provided
  • Conduct system testing using test cases and test scripts
  • Resolve configuration issues from system test/UAT cycles
  • Create client-facing user guides and training material
  • Deliver small/short product demonstrations, including showcasing of components of system functionality to small numbers of participants
  • Deliver short training sessions to individual users on particular areas of product functionality or small products (point solutions)
  • Adhere to the business project methodology and follow the direction/guidance of senior project team members on project tasks and activities

Non-Core Responsibilities
  • Provide system support to clients throughout projects to resolve non-production issues
  • Develop knowledge base articles and share lessons learned around system configuration capabilities/functionality

Qualifications & Experiences
The pre-requisite qualifications and experiences necessary for success in this job are:
  • Bachelor degree in business / commerce / information technology / compute science, or equivalent qualifications or experience
  • A minimum of 5 years commercial experience in business or software analysis / SAAS or other software implementation
  • Demonstrated experience in some or all of the following:
  • Requirements gathering and analysis
  • Designing solutions for SAAS or other software implementation
  • Working within project teams in a software development context
  • Web-based software design and usability
  • Product analysis for software products
  • Risk, crisis, incident or emergency management systems
Work Setup & Location: Work-From-Office at SM Clark, Pampanga
Work Schedule: 7:00 am - 4:00 pm PHT

Cloudstaff is a global offshoring and outsourcing services provider with offices in the Philippines, United Kingdom, China and Australia. We provide companies all over the world to focus on their bottomlines with ease and effectivity; thus, helping them reduce costs and energy. Our service models target specific industries, so we could serve small start-up and large businesses.

Cloudstaff's distinctive approach includes dedication and professionalism which enables us to deliver our services. We free the time of your highly skilled staff by shifting the time intensive business tasks to more cost effective locations allowing your local staff to focus on running your business.

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