Supporting Engineer

Supporting Engineer

I-Stone systems Sdn. Bhd
Other - Philippines
1 - 2 Years
39039 - 53848 PHP

Job Description

Supporting Engineer
Responsibilities:
• Responsible on testers & machines (Hardware & Software) servicing and supporting job.
• Responsible on repair testers & machines when receive supporting request from sales, manager or team leader.
• Handle & manage services related to customer requests & complaints.
• Communicate and collaborate with other team members, managers, customer and suppliers.
• Discuss with customers or end users to collect detailed technical requirements for assigned job.
• Provide project update and supporting record to Project Manager, sales or team leader.
• Make recommendations to modify or replace equipment as necessary to support new products, demand or improve productivity.
• Ad-hoc support to internal design team.
Essential skill and requirements:
• Diploma or Bachelor’s degree in Automation/ Mechanical/ Mechatronics/ Electronics Engineering.
• Min 2-year working experience in related field.
• Great interpersonal and communication skills with internal team, customers and suppliers.
• A broad knowledge in electrical and mechanical background, including hands on experience with PC, PLC, HMI, robot, vision systems and associated programming software is preferable.
• Demonstrated capability to manage and improve manufacturing process.
• Working knowledge of manufacturing methods, tooling, fixturing and materials.
• Willing to work for night shift.
• Willing to relocate to day shift when required.
• Willing to travel outstation and overseas.
• Willing to work on weekends during project commissioning and when required.

i-Stone Systems is a subsidiary of a public listed company on the ACE Market of Bursa Malaysia with primary activities in design, manufacturing and modification of specialised automation machines. We also provide maintenance & technical support services for the manufactured machine.

i-Stone operation governed by experienced key management team with strong technical expertise and are backed by industry-certified project managers and engineers. I-Stone comprises of a group of dedicated and specialized engineers who have in depth knowledge of test and manufacturing process as well as system design and integration. i-Stone in-house expertise and capability are able to assist manufacturer to improve efficiency of manufacturing and quality of product.

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