Supervisor Collections

Supervisor Collections

Polytechnic University of the Philippines
5-8 years
Not Specified

Job Description


Interact with all impacted areas of the business, liaising with the various work streams, capturing business requirements and translating them into a Standard Operating Procedure (S.O.P.) Acting as a business partner, works closely with both internal and external customers to provide credit risk advice as well as propose solutions to maximize sales opportunities. The Supervisor will mentor & train team members and act as first point of contact for Collections staff within their team regarding operational issues. Able to make independent decisions on Credit Limits and payment terms within the agreed authorization levels & defend those recommendations. The Supervisor is responsible for timely input on monthly reporting and be able to produce ad-hoc reports on portfolio performance for analytical purposes & stakeholder sharing.
Duties and Responsibilities:

Complimentary Competencies
Displays High Integrity and Honesty
Develops Strategic Perspective
Champions Change
Establishes Stretch Goals
Practices Self-Development
Inspires and Motivates others to High Performance
Develops Others
Collaboration and Teamwork

Technical Competencies
Extended knowledge in one or more of the following systems
Oracle Financials 11.1 or higher and Oracle IEX, Delta, Advanced MS Excel and Powerpoint Skills
Advanced MS Publisher and Visio skills are desirable.


At least 5 years experience in an international Credit Control environment and working on multiple systems e.g. Oracle Financials 11.I or higher
Prior people management experience in a MNC environment is essential. Knowledge of outsourcing management, experiences in project management (end to end) & SOX compliance is very desirable.
Must be amendable to work in UP Ayala Techno Hub, Commonwealth Quezon, City
Problem Solving/Reasoning, Teamwork, Leadership/Management, Self-Management, Critical Thinking, Decision-Making, Interpersonal Abilities

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