Sr Operational Trainer

Sr Operational Trainer

Optum, a UnitedHealth Group Company
2-6 years
Not Specified

Job Description

Primary Responsibilities:
  • Conduct training for newly hired operational team members on core systems, processes, and applications
  • Provide training on culture and values aligned with Our United Culture
  • Deliver training using multiple mediums – classroom, webinar, blended learning approaches
  • Deliver continuing education, up skill, and performance improvement training as necessary
  • Provide feedback on trainee performance in the classroom to Operational Leaders
  • Participate in the instructional design and development process as necessary for large scale curriculum design projects
  • Provide feedback to trainees and Operations Managers regarding class progress, areas of strength and areas of improvement
  • May enroll and grant credit in Learning Management System for courses administered
  • Maintain expertise as needed in functional areas supported
  • Plan, prepare and teach back new material prior to class start (side by sides, self-study, and live practice)
  • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
  • Undergraduate degree or equivalent work experience in business management, training or other field of study that supports job role
  • 2 years of experience delivering training in a business operations, corporate, or production driven environment
  • 2 years of experience in healthcare revenue cycle management services
  • Experience utilizing adult learning principles to deliver training in a corporate environment
  • Experience in training in classroom, webinar and blended learning environments
  • WebEx or other Virtual Training Platform experience
  • Possess excellent time management and prioritization skills

Job Details

Company Profile
Are you ready to rev up your life Optum, a UnitedHealth Group, business is ready for you. Our incredible global growth has been built by people with a singular focus on helping millions live healthier lives and an intense love of achievement. Our future is everywhere including our robust operations in the Philippines. We offer the global reach, resources, and can-do culture of a Fortune 7 company. It is time to learn more and start doing your life’s best work. (SM)

Careers at Optum, a UnitedHealth Group company

If you’re going to change careers, why not look for an employer that’s out to change everything If you have that kind of appetite for change, Optum is the right place for you. As part of the growing UnitedHealth Group family of businesses, we’re driving innovation and change all over the world. That’s creating opportunity right here in the Philippines for people with energy, passion and a focus on quality. We’re driven to help people live healthier lives and to help make the health care system work better for everyone. We want to make a difference and that makes this the one job opportunity that can change everything for you.

As part of UnitedHealth Group, a Fortune 7 company, Optum is a leading health services and innovation company dedicated to help people live healthier lives and help make the health system work better for everyone. With more than 189,000 people collaborating worldwide and over 14,000 employees in the Philippines, Optum combines people, technology, data and action to improve the delivery, quality and efficiency of health care.

This work takes all of your commitment, skills, passion and energy. That’s why we rely on a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation and performance serve as a foundation to transform health care.

Are you in Learn more about careers at Optum: workatoptum.com

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Optum is a drug-free workplace. © 2020 Optum Global Solutions (Philippines) Inc. All rights reserved.

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