• Microsoft Active Directory infrastructure • Expert level knowledge of Microsoft Active Directory, DFS, DNS, Group Policy • Expert level in management of AD Objects, GPOs, AD Domain trusts in complex, Multi-forest environments
This position is part of the team responsible for globally supporting the company’s server and systems infrastructure. The main essence of the role is to support and maintain existing platforms through proactive and reactive maintenance, investigatio
In this role, you will provide effective diagnostic evaluation of Customers’ needs and responding to each issue to the customers’ satisfaction. Resolution includes but is not limited to the following: Identify, research and resolves technical issues.
Responsible for providing senior level leadership to ensure the overall stability, integrity, and efficiency of assigned system(s) infrastructure including engineering, implementation and integration, and technical service and support.
A DFSC Infrastructure Engineer is a contributor responsible for providing technical solutions to address day-to-day issues related with IT infrastructure services and is involved in variety of major tasks, projects associated within the agreement
Identifies the core issue of the problem and can determine if the problem is related to a process or if there are personal issues involved. Converts raw data or information to more relevant summaries or reports to be used as input to the manager.
Monitoring Technology to support and maintain the operation of several Monitoring Solutions. The ideal candidate will be responsible in the day-to-day support activities to assist various Global Infrastructure Operations teams and business processes.
Development and deliver automated data pipelines (ETL) Prepare deployment package for endorsement to Release Testing Team which includes Solutions Design Document and Operations Guide , DevOps Experience (Git, Jenkins, SonarQube, Jira)
. Reviews customer satisfaction and other operational metric results on a daily/weekly/monthly basis to identify trends in performance produces monthly management reports . Analyzes qualitative and quantitative data and identifies performance improve
Familiar with cisco network equipment including switches, routers, firewalls, WLC; have a basic understanding of TCP/IP protocol, familiar with routing protocols, and familiar with the second layer spanning tree protocol. CCNA, CCIE and CCNP cert.
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