Specialist I Documentation

Specialist I Documentation

3-6 years
Not Specified

Job Description

The position exist toprovide technical documentation and invoicing/budgeting support. This includes supporting the technical writers with editing documents in DITA/XML, providing administrative support for documents and translations in CCMS, maintaining invoicing and budgeting records, and handling special projects.
Duty 1: Documentation Management/Controls

  • Gathers, collects, organizes, and sends electronic copies of documentation (purchase order and invoice) to accounts payable.

  • Reviews completeness of customer data and documentation requirements (purchase order and invoice)

  • Track all digital marketing budgets and accruals and updates all records of marketing expenses, accruals and other related financial items incurred by the business unit.

  • Spot checks to see if the PO has been submitted for payment. May follow up with a person in A/P

Duty 2: Technical Documentation

  • Proofreads each document.

  • Supports peer reviewed content.

  • Maintains the photo library, logos, drawings, and other design assets.

  • Checks and validates Emerson Branding concepts and design for consistency for both internal and external customers.

  • Revise product data sheets or other technical documents in XML or Oxygen

  • Manages internal quality check on technical documents requests. (Standard/Checklist)

  • Edits technical documents (e.g. Operating Manuals, Technical Descriptions, Product Data Sheets, Quick Installation Guides, etc.), writings, and illustrations based on the organization's product information and specification provided by product experts and engineers using the standard document templates.

  • Coordinates with web admin in uploading and posting of documents to Emerson site.

  • Uploads all new and revised documentation to printing vendor, world area offices and ensures all files are the latest version.

  • Gathers engineering data needed to create technical documents.

  • Interacts with third party vendor for translation and distribution.

  • Performs internal quality check on technical documents requests

  • Performs audit on the technical documents that are loaded to the website and submits corrections to the web team

Duty 3: Project Management

  • Receives direction on project via email.

  • Manages own work estimates and can negotiate turnaround time with team.

  • Informs the project lead on changes.

  • Creates proposals using standard project templates and tools for projects.

  • Obtain part numbers matching similar document types from part numbering tool for technical documentation.

  • Write Change Requests for part-controlled documents. Follows the part through the process.

  • Manages Change Requests through the change management system to release engineering-controlled documents.

  • Manages process to ensure the steps are complete.

  • Signs off or completes task for completed work in Enovia.

Duty 4: Metrics, Reporting and Analytics

  • Generate, analyze, create report/dashboard from different sources and submit to requestor.

  • Performs data validation to achieve data consistency.

  • Gathers and collates data from different sources based on approved requirements (Established Simple Reporting)

Duty 5: Training Execution

  • Updates/revises training syllabi, course outlines, lesson plans, and content of existing materials (e.g., presentations, evaluation tools, etc.) for technical writing training courses

  • Conducts basic/overview/ awareness training on technical writing tool usage

Education: Bachelor's Degree in business, Marketing or equivalent
Job Related Experience: 2.5 years related experience in technical documentation (e.g., manuals, guides, etc.)
Specific Knowledge:
  • Intermediate knowledge of Excel
  • Knowledge on sales and marketing, understanding of translation and website data workflows, understanding of global and cultural interactions.
  • Basic technical capability on FrameMaker and XML Editor
  • Strong written and oral English skills required.
  • Strong problem solving and analytical skills.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, corporate procedures/regulations.

  • Communication skills (oral & written)
  • Analytical Skills
  • Organizing and planning skills
  • Interpersonal skills
  • Time/work management
  • Problem solving skills.
  • Presentation / Facilitation skills
  • Ability to work independently with minimal supervision.
  • Ability to participate in team environments.


About Emerson At Emerson, we are innovators and problem-solvers, focused on a common purpose: leaving our world in a better place than we found it. Each and every day, our foundational values-integrity, safety and quality, supporting our people, customer focus, continuous improvement, collaboration and innovation-inform every decision we make and empower our employees to keep reaching higher. As a global technology and engineering leader, we provide groundbreaking solutions for customers in industrial, commercial, and residential markets. Our Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production and protect personnel and the environment while optimizing their energy and operating costs. Our Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure. Emerson, a Fortune 500 company with $17.4 billion in sales, more than 20 Innovation, Solutions & Engineering Centers, and 200 manufacturing locations worldwide, is committed to helping employees grow and thrive throughout their careers. Whether you're an established professional looking for a career change, an undergraduate student exploring options or a recent MBA graduate, you'll find a variety of opportunities at Emerson. Join our team and start your journey today.

Job Source : emerson.taleo.net

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