Sourcing Specialist

Sourcing Specialist

Sitel Licensed Insurance Services
Not Specified
Not Specified

Job Description


Sourcing Specialist
About Us
As caring for customers becomes the differentiator that drives consumer engagement and spend, Sitel is advancing its position as a world leader in outsourced customer experience innovation. With over 30 years of industry-leading experience, Sitel's 75,100 passionate and talented associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries. Combining comprehensive customer care capabilities, leading omnichannel solutions and unparalleled expertise across industries, Sitel collaborates with some of the best known global brands to help consistently deliver outstanding customer experiences. Sitel is a subsidiary of Groupe Acticall. Visitto learn more.
Job Summary
SUMMARY OF RESPONSIBILITIES
Source, recruit, and interview prospective employees for agent positions
Determine appropriate match of applicant skills to job responsibilities and supports administration of pre-employment testing and behavioral interviewing
Partner with site management to understand and anticipate recruiting needs and ensure appropriate applicant flow
Support Recruiting Supervisor and/or Manager in administration of all recruiting and employment activities
Primary Job Responsibilities
BASIC QUALIFICATIONS
Average to above average understanding and use of MS Office Tools esp. MS Excel
Knowledge of Sitel recruitment policies and processes (for internal)
WORK EXPERIENCE
At least one (1) year of successful recruiting experience for non-exempt personnel, preferably in a high-volume, fast-paced, customer-focused environment
Call center experience strongly preferred.
Skills/Knowledge/Abilities
Education
Experience Target
Specialized Certifications

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