This position is under the Customer Contact Center Team. He/She will be responsible in inbound customer service support and handling problems to establish complaint resolution, standards, and processes.
This position is under the Customer Contact Center Team.
* Responsible for monitoring call, email, and social media interactions made by Customer Service Officers
* Key implementer of all quality initiatives to the Customer Contact Center
This position is under the Customer Contact Center Team.
Oversees the Customer Service Officers, managing day-to-day line activities and prioritizes risk/impact assessments within existing processes and procedures towards achieving service level agre
Essential Functions/Core Responsibilities
. Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs)
. Clarify customer requirements probe for understanding, use decision-support tools and resources to appropria
Essential Functions/Core Responsibilities
. Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs)
. Clarify customer requirements probe for understanding, use decision-support tools and resources to appropria
This position is under the Customer Contact Center Team.
Responsible in submitting timely forecasted work volumes using historical arrival call patterns, business growth, shrinkage factors, work volume due to holidays, payroll days, upcoming bank pro
Job Description:
* ADMINISTRATIVE SUPPORT
* Provide day-to-day administrative support at the CRO
* PERFORM DAY-TO-DAY SECURITY DUTIES
* Operate CCTV, oversee overnight security during construction (new/renovation/expansion), clear
Description:
Duties and Responsibilities:
Qualifications:
18 years old and above
At least a high school graduate
Basic knowledge of PC usage and Internet navigation
Conversant in the English Language
Willing to work in Shaw, Mandaluyong City on da
Full-time
Join the Top Global
Insurance Brand!
AXA%27s CUSTOMER
SERVICE SPECIALISTS are confident, optimistic, reliable, and driven
individuals who enjoy a career with a noble purpose. They are full time
employees based in METROBANK BRANCH and team-
Full-time
Join the Top Global
Insurance Brand!
AXA%27s CUSTOMER
SERVICE SPECIALISTS are confident, optimistic, reliable, and driven
individuals who enjoy a career with a noble purpose. They are full time
employees based in METROBANK BRANCH and team-
Job Description
* Acknowledge, resolve, and record parker complaints and escalate any unresolved issues.
* Ensure all relevant databases are correctly and efficiently set up with car park data so that no operational delays occur.
* Review an
The Role
As a Customer Service Representative, you will be responsible for delivering the Center's objective of providing quality service to customers, particularly through robust and effective customer service & contact desk. You will attend to clie
OFFSITE RECEPTIONIST
Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme! Apply now and discover the Satellite Office Candidate Experience - recognized as one of BEST among B
Customer Service Representatives
* Customer Service Representatives are the dynamic and highly-driven CSRs of TCS. These bright and energetic professionals work the phones with enthusiasm and accuracy and go beyond satisfying customer queries and
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowin
Job Description
.Provide support on activities relating to order management, customer escalations, shipment arrangements, etc.
.Responsible for collaborating with internal and external stakeholders and provide all necessary information requested to
Job Description
This is an #urgenthiring for Nezda Malaysia! We are currently looking for a Japanese Customer Service.
QUALIFICATIONS:
âœ" At least a Diploma, basic knowledge of computer, phone (apps), gaming systems and more, which are al