Site Reliability Engineer

Site Reliability Engineer

Microsourcing Philippines Inc
3-7 years
Not Specified

Job Description

As the operations lead in the Site Reliability Engineering (SRE) team, you will be responsible for ensuring all
operational tickets are being done in an efficient and timely manner. You will be responsible for ensuring timely
feedback is provided to our internal customers and prioritize operational tickets as needed. In addition, you will
also help the team on SRE work like reliability, security and efficiency of Change Healthcare’s Enterprise
Imaging Cloud SaaS solution. This an opportunity to be instrumental in our evolution into a cloud SaaS
solution with a rapidly growing customer base.
Responsibilities include production deployments, monitoring, ensuring SLAs are met, and incident response
management. In addition, we try to improve our operations via software development by building automation
for otherwise manual work.
Minimum Requirements
Bachelor's degree in Information Systems, Computer Science, Engineering or related field or equivalent
experience.
3+ years of DevOps/SRE/Cloud Infrastructure experience or equivalent experience in mainstream
software development
1+ year in leadership or project lead type of responsibility such as managing a devops team or large
operations project
2+ years of experience in programming/scripting.
Excellent communicator (both verbal and written). The role requires interaction with many teams.
Willing to be on-call rotation (however there are plans to have teams in different timezones).
Solid foundation in OS scripting & administration experience: Linux (bash, SSH etc) & Windows
(Powershell).
Additional Requirements (in order of preference)
(The bold items are preferred)
Good programming skills (e.g. Git, Python, Bash, Powershell)
Strong knowledge of cloud infrastructure including compute, networking, storage and other cloud
services e.g. (GCP, AWS, Azure)
Strong knowledge of software fundamentals like web traffic (HTTP, TCP, REST), Networking, VPNs,
Certs, LoadBalancers etc
Infrastructure as code (e.g. Terraform, Ansible, Chef, Puppet)
Experienced in containerization technologies (e.g. Docker, GKE/Kubernetes, EKS, Rancher)
Setup and use of monitoring frameworks (e.g. Stackdriver, Influx db/TICK, grafana, ELK, prometheus,
splunk, Nagios, NewRelic, Dynatrace etc)
Analytical mindset with ability to troubleshoot, prioritize and solve complex problems
Able and willing to work in a fast paced, quickly changing environment.
Preferred additional requirements
2+ years (or certification) in administration/automation of cloud infrastructure and deployed
applications for enterprise SaaS or PaaS companies in public clouds such as AWS, GCP, Azure.
2+ years and a proven record of success of using/creating automated delivery and configuration tools
(CI/CD and monitoring tools).
Independent work ethic and effective at negotiating with peers without direct authority.
Experience with InfoSec and Compliance (e.g. HIPAA , PHI, Soc2).

Job Details

Employment Types:

Industry:

ITES / BPO

Function:

IT

Education:

MicroSourcing Philippines Inc, is one of the leading outsourcing solutions providers in the Philippines. We specialize in setting up offshore operations for foreign clients who operate in a wide variety of industries all over the world. Our offices are located in the Eastwood City Cyberpark, Mall of Asia Complex, Bonifacio Global City, Ortigas and Cebu IT Park and form the perfect professional environment from which we can run our various projects. MicroSourcing is a fast moving and flexible company with a great international management team.

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