ServiceNow Architect

ServiceNow Architect

Not Specified

Job Description

6+ years of ServiceNow experience
• Experience on ITIL Process consulting and/or implementation
• ServiceNow Implementation Specialist & Admin certification
• Lead and own ServiceNow technical deliveries
• Guide, mentor and train team members
• Create value-adds and accelerators on ServiceNow
• Define and implement differentiators for ServiceNow development and support projects
• Experience on following ServiceNow modules – Incident Management, Problem Management, Change Management, Service Level Management, CMDB, Knowledge Management, Asset Management and CMS
• Experience on Mobility, Discovery and Orchestration
• Experience on Java scripting
• Excellent understanding of ITIL processes
• Ability to define and implement best practices
• Experience in creating and modifying workflows
• Experience in design, development and deployment in ServiceNow
• Experience in documentation and review activities
• Experience in complex data migration
• Experience in conducting trainings on ServiceNow
• Excellent experience on complex ServiceNow integrations
• Experience in creating custom applications
• Exposure to Project Portfolio Management, SDLC, Financial Management, Demand Management, and Service Watch is preferable
• Good understanding on ServiceNow dedicated and shared instances usage and feasibility
• Excellent experience in creating customer reports and dashboards
• Experience in conducting and document due-diligence for customer tools, process and projects
• Experience on configuration management – process definition, modeling and process refinement
• CMDB and Discovery troubleshooting
• Experience on ServiceNow foundation data management and data modelling
• Experience on LDAP integration
• Ability to create integration architecture
• Ability to create templates for foundation data, CMDB etc.
• Experience in Java and related web technologies is preferred

Job Details

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About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world with an employee strength of over 3,00,000.

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