Service Desk Voice Support

Service Desk Voice Support

Accenture
2-5 years
Not Specified

Job Description



Job Description

. Provide technical support for resolution of customers IT problems, incidents, issues, requests and queries . Liaise with other support teams as necessary to resolve customer requests or incidents . Ensure proper documentation, notification, escalation, tracking and follow up of all incidents
Qualifications

. Graduate of any Bachelor's degree or undergraduate with 2 years of college education plus 6 months of relevant work experience . Trainings/ Knowledge Transfer sessions will be provided before deployment to assigned projects . Preferably With good knowledge and skills in IT . Interest in providing technical support and assistance to clients and end-users via call, chat and email . Excellent written and verbal English communication skills

Job Details

About Accenture

Job Source : www.accenture.com

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