NTT DATA PH is a Microsoft Gold Certified Partner for Business Intelligence, Portals and Collaboration, Enterprise Resource Planning, Learning Solutions and a Microsoft Cloud Deployment Partner. We are an Oracle Gold Partner and Specialized 11g Database Partner. NTT Data PH is also ISO 9001 Certified.
Functions : Others
Industries : ITES/BPO
Skills/Roles I hire for: Any
level Hiring For: Junior Level, Mid Level, High Level
The SD Technician is the cornerstone of our service delivery model. They are responsible for handling most of the IT support requests submitted by our clients. Through use of troubleshooting skills and requisite IT knowledge they move tickets towards
• Manage calls from internal staff via telephone, email, chat regarding IT issues and questions and adhere to standard KPIs • Gather and record all relevant issue details to submit for second level support when needed
* College Graduate: BS Information Technology or any IT related course * First level support for all IT related concerns * First level support for incidents and service requests related to application * Assisting with the detection and rec
Responsible for the support of all desktop hardware, software, and telecommunications equipment. As the IT Support Specialist, you are the front line in support of Insight Customers and will provide assistance via phone, email, and chat.
Position Description: We are actively recruiting for a Service Desk Team Manager to be based in our Solihull office. The role offers a fantastic opportunity to become a Manager in an Award Winning, World Class Service Desk. Service Desk Team Manage
IJP is open for East, West & South Zone employees Essential Functions/Core Responsibilities . Excellent hands on experience on Windows and Linux Operating systems. . Assist all staff with general computer operation and desktop application software q
Job Description Responsibilities: . Be the single point of contact for the Service Desk, Technical Support Team/s, Accenture and Client Management . Manages Critical Incidents for both user and operational incident Prioritization, including its vali
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