Service Desk Analyst

Provide first and second line process and technical support to internal staff of a company.

Work location: Ortigas Work schedule: 24/7 on call support, shifting, weekend/holiday shifts

This is a Technical role wherein you will be expected to do remote troubleshooting and answer queries thru Email, Chat or Call.

Managing one or more customer service or service desk functions. Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services.

Work location: Ortigas Work schedule: 24/7, shifting, weekend/holiday shifts Handle inbound and outbound calls

Service Desk Analyst. Service Desk Analysts are IT professionals who provide technical help for users of an organization

Managing one or more customer service or service desk functions. Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services.

Provide first level troubleshooting, support and resolution for application, hardware and communication problems

Position Description Multilingual Service Desk Analyst - Baltics - Dutch - Portuguese - French - Spanish - Finnish - Norwegian - Japanese - Mandarin - Korean Want to expand your experience in one of the world's largest IT and business consulting se

The Service Desk Analyst provides first level support and problem resolution to the Global Services Operations employees. The individual will be responsible for intake of requests through email and logging the request into our Service Now platform t

Senior Service Desk Analyst

Responsible for providing the first-line of telephone, chat, email, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users.

Position Description Mandarin Level 1 Technical Support Location: One World Square, McKinley Hill, Taguig city Years of Experience: At least a Vocational Diploma, Short Course Certificate Undergraduate, or Bachelor’s/College Degree in any field. Y

Assignment Detail Industry: Insurance Job Description Service Desk Analyst Level II Job Description: The Service Desk Analyst provides first level support and problem resolution to the Reinsurance segment. The individual will be responsible for i

Service Desk Analyst involves taking in Level 1 inquiries and providing Level 1 Technical Support to user inquiries received either via call. Chat, email or portal.

Position Description As a 1st line Service Desk Analyst you will help achieve agreed SLA by providing good customer service to our client thru phone, e-mails, chats and portal. You will help resolve queries by providing the highest level of customer

Assignment Detail Industry: Insurance Job Description Service Desk Analyst - Level II The Service Desk Analyst provides first level support and problem resolution to the Global Services Operations employees. The individual will be responsible for

Assignment Detail Industry: Insurance Job Description Service Desk Analyst - Level II The Service Desk Analyst provides first level support and problem resolution to the Global Services Operations employees. The individual will be responsible for

Screens, refers and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers and related systems. May prepare help desk incident reports and assist in hardware and software evaluation.

Multilingual Service Desk Analyst (Dutch)