Service Delivery Manager

Service Delivery Manager

Asian Technology Solutions Pte.Ltd
6-9 years
Not Specified

Job Description

Job Description :
Job Description:
.Minimum 6 years of Service Delivery experience
.Extensive Supplier and Vendor Management Experience including contract negotiations through to holding on-going formal monthly and quarterly service reviews.
.Experience of creating Service and Support processes from the ground up and carrying out effective stakeholder management up to Exec Level to ensure the process is adopted
.Experience of running a governance function within a support environment
.Experience of creating and maintaining a Service Catalogue
.Experience/Exposure to Incident, Problem, and Change & Release Management
.Experience of driving service improvement through effective process governance

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