Senior Manager for Office 365

Senior Manager for Office 365

Sysgen RPO Inc
Metro Manila / NCR
10 - 20 Years
Not Specified

Job Description

BUSINESS METRICS:
100%, Service availability, 90%, incident resolution within SLA With O365 and Workspace-one transformation, demands a strong leadership presence to support follow the sun model operations. This leader position work closely with US functional manager to support O365 and Workspace one service from 6PM CST to 6AM CST.

Positions in this function include those who monitor and operate computer and peripheral equipment: review, analyze, and modify programming systems including encoding, testing, debugging and installing for large-scale computer systems. Evaluate system specifications, input/output processes, and working parameters for hardware/software compatibility. Provide expertise in software systems programming, operating software applications, consulting on complex projects/existing applications, timely completion of scheduled jobs, and overall operating systems. Also includes overseeing environment’s health and facilitation of high severity incidents to improve the state of service availability and continuity. Develop processes and activities that focus on restoring service after an incident occurs. Document all hardware, application, facility, etc. problems and take corrective action as required. Impact of work is most often at the operational or local business unit or market level.

PRIMARY RESPONSIBILITY:
  • Provide leadership and be accountable for the performance of managers and/or senior level professional staff

Job Details

Industry:

Function:

IT

Founded in 1991, SYSGEN has become the most recognized IT Staffing and IT Recruitment provider in the Philippines. With a database of more than 40,000 IT professionals covering Help Desk Technicians to Project Managers to IT Directors, SYSGEN has helped respected and admired companies to quickly ramp up on IT manpower resources.

In 2013, SYSGEN gave birth to SYSGEN RPO, thus becoming a leading Recruitment Process Outsourcing provider in the Philippines. As an RPO company we provide offshore sourcing and offshore recruiting services from Makati, the Philippines’ premier business district. Our mission is to provide staffing organizations with quality offshore RPO services making use of experienced and well-trained recruiters from the Philippines. Through true commercial partnership we become allies in achieving cost savings, process improvement, and greater time for our clients’ core business – generating revenues.

Albert Einstein once said that “the only source of knowledge is experience. Having been in the recruiting business for 27 years, we have extensive knowledge in Technical Recruiting and a well-tested recruitment process that will help clients ramp up on skills very quickly.

SYSGEN RPO currently support customers in the Philippines, the US, Canada, Australia and the UK.
As a premier IT staffing company, our job was to ensure that our clients find the most qualified IT talents at the quickest possible time. And now as an RPO company, our job expands to becoming “The bridge to the best talents in the world.

Similar Jobs

Career Advice to Find Better