Senior IT Business Analyst - Alabang

Senior IT Business Analyst - Alabang

GroWorx
5-15 years
Not Specified

Job Description

Job Role:

An exciting opportunity exists for a versatile and visionary Senior IT Business Analyst to act as the focal point between our clients and our internal technical and BPO teams.
As an IT Business Analyst, you will be part of a team of professionals who plan, manage, and deliver projects to meet defined deliverables, strategies, processes, and tools for our clients. As part of the Digital Engineering Tribe, you will work with key stakeholders, internal teams, and architecture teams to ensure the successful implementation of a program.

Responsibilities:

  • Partnering with our clients and internal project teams to understand the business problem and identify solutions to address the problem
  • Elicit detailed business information using a range of methods including interviews, workshops, task and workflow analysis, and detailed data analysis. It may also involve Design Thinking approaches using personas and customer experience and journey mapping.
  • Distill business knowledge and needs into succinct and measurable requirements
  • Document and track requirements. Deliverables will include: Business Requirements Documents, Requirements Traceability Matrices, Functional and System Requirement Specifications, Epics, User Stories, Tasks, and supporting documentation like User
  • Interface Mockups, Process Maps, Scope Diagrams, Data Mappings, Models, and Dictionaries.
  • Take ownership of maintaining requirements traceability throughout the project lifecycle and work with the project manager in maintaining the requirements issues list and managing change requests
  • Support developers during the design and build phases and when required undertake user acceptance testing
  • Facilitate the solution testing process by taking ownership of test plans

Requirements:

  • 5+ years of Business Analysis experience in technology-related projects
  • A good understanding of technology, with the ability to quickly grasp new technologies and concepts
  • Extensive experience with proven business analysis methodologies
  • Experience working with software/integration architects, process transformation engineers, and product managers
  • Experience working in, and great knowledge of, an Agile environment. Scrum Master Certification will be an advantage.
  • Strong working knowledge of requirements tracking tools such as Jira, Rally, or similar
  • Excellent negotiation, and facilitation skills
  • Excellent oral and written communication skills
  • Knowledge and experience in business process modeling and reengineering
  • Ability to distill information into easily readable and understandable documentation
  • Basic understanding of project management methodologies across waterfall, iterative, and agile methods.

About GroWorx

About the Company:

Groworx is your modern partner for integrated technology and outsourcing services. With advanced technologies, customer experience strategies and outsourcing solutions, we enable organisations to thrive in a modern world.

Our mission is to create and curate actionable ideas that build and empower communities. We don’t just create products and services, we come up with thoughtful solutions that bring communities together.

We help organisations scale their enterprises, deliver awesome customer experiences and help businesses cut operational costs. Our integrated solutions combine experienced global specialist teams and processes with advanced technologies that are underpinned by some of Groworx’s billion-dollar technology partners such Microsoft and Freshworks.

Our key Service Tribes are:
Global Technology Services Be a part of a team that’s always on the forefront of innovation and develop, implement and maintain cutting-edge technology solutions and help businesses become future-ready
Global Business Services Join a team of sales and support specialists who deliver awesome customer experiences and help businesses thrive in a modern world
Global Marketing Services Create content that matters asa part of our marketing team and help Groworx reach our target audiences with creative but also results-driven marketing campaigns

Why Groworx

Groworxers never stop learning. Through our the 4Poles (4P) benefits program, Groworx offers opportunities for our employees to Enrich Myself and My Family; Enhance My Client; Build my Company; and Better Humanity. With initiatives like our Groworx Academy, we help you upskill and discover new aspects that will help you grow in your profession and as a person.

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