SeaMoney - Fraud Operations Agent

SeaMoney - Fraud Operations Agent

1-3 years
Not Specified

Job Description

Job Description:
  • Perform real time review of system alerts and identify unauthorized transactions and fraudulent accounts.
  • Establish accurate and timely contact with customers to confirm the validity of flagged transaction.
  • Identify new and existing fraud trends by analyzing accounts and transaction patterns.
  • Propose system improvements.
  • Collaborate with stakeholders to drive process improvements.
  • Take on ad hoc projects or assignments related to Fraud Operations.

  • Bachelor's degree, preferably in Business Administration, Banking, Finance, IT or any related courses
  • 1-3 years experience in Fraud Operations/Fraud Management
  • Amenable in shifting schedule including weekends and holidays
  • With strong analytical and problem-solving skills.
  • Resourceful, proactive, flexible and comfortable working in a fast-paced environment
  • With good communication and interpersonal skills

Job Details

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