SeaMoney: Digital Products - Data Analytics Specialist

Job Description: * Responsible for establishing and maintaining good working relationships with merchant's decision makers or representatives * Create category strategic choices and vision, commercial innovations, and marketing elements across

Job Description: Job Description: * Works with digital product category leads and Business Unit (BU) Head in designing and developing reports and dashboards which will guide the organization in its decision making * Collaborates with digital p

Job Description: * Responsible for the end to end seller acquisition process. Main Key Process Indicator is acquiring 3 high value sellers [online services such as insurance / donation / hotel providers] monthly * Create opportunities for platf

Job Description: * Conducts business reviews and action planning with key category leads and stakeholders based on Senior Management and Business Unit Lead directions/strategies/priorities, supported by sound and updated data * Translates key B

Job Description: * Investigate fraudulent activity, dig through data to identify behavioral patterns, calculate losses, and propose solutions to mitigate and prevent them * Develop automated monitoring reports, detection and notification tools

Job Description: * Help lead key product feature launches and manage special operational projects for Shopeepay * Coordinate directly with relevant internal and external business partners * Communicate project timelines/execution priorities

Job Description: * Generate and ensure correct QR code is provided to vendor and deployed to merchants * Send external communication to merchants * Address and resolve Fulfillment related concerns from internal and external stakeholders *

Job Description: * Conduct daily claims team functions in coordination with local and regional teams * Help develop claims standard operating procedures, focusing on claims processing, investigation, dispute resolution, payouts, and reporting

Job Description: * Understand the banking systems and perform live system configurations * Respond to system queries, perform troubleshooting, and conduct research to identify solutions to the reported issues * Able to understand and solve p

Job Description: * Conduct reviews of information submitted against supporting documents uploaded (i.e Government IDs, Proof of Address and etc.) * Understand and implement KYC standards, guidelines, policies and procedures. * Articulate and

Job Description: * Download the necessary reports from InstaPay and PESONet Web Portals in a timely manner. * Reconcile all partner related transactions and resolve exceptions promptly. * Prepare adjustments in the Core Banking and Payments

Job Description: * Perform real time review of system alerts and identify unauthorized transactions and fraudulent accounts. * Establish accurate and timely contact with customers to confirm the validity of flagged transaction. * Identify ne

Job Description: * Conceptualizes, develops, and executes marketing campaigns for SeaMoney Credit, including coordination with cross functional Marketing and Business Development teams, and post mortem analysis * Ensures smooth and timely execu

Job Description: * Design and conduct in Philippines qualitative studies such as field observations, interviews, usability tests and customer feedback analysis for existing and future products and quantitative studies such as surveys to evaluate i

Job Description: * Perform daily quality checks regarding customer due diligence and transaction monitoring investigation * Ensures that the QA process is executed in adherence with the bank's standard procedures, using agreed standard tools an

Job Description: * Takes an active role in data analysis and interpretation, ensuring a high level of accuracy, timeliness, and usefulness of the data presented * Provides recommendations based on actionable, data-driven insights with the clear

Job Description: * In charge of topline plans, goal-setting, and overall strategies of SeaMoney Credit (Loans) projects * Business owner of Seamoney Credit product portfolio. Leads, manages, and inspires all project members to perform in high s

Job Description: * Conceptualizes, develops, and executes marketing campaigns for ShopeePay Special Project, including coordination with cross functional Marketing and Business Development - teams, and post mortem analysis * Ensures smooth and

Job Description: * Act as Person-in-Charge for various product and feature launches and help manage special operational projects for ShopeePay. * Act as team sub-lead and oversee other product managers/specialists to ensure all initiatives are

Job Description: * Responsible in answering clients concerns received from CCC Ops touchpoints * Ensure that all customer concerns are properly documented, processed or referred to concerned fulfillment units (i.e., Fraud Ops, AML Ops, Payment