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Scheduling Analyst

Ben Edictio Search
2-7 years
Not Specified

Job Description

-Minimum 1 year experience in Forecasting and Scheduling preferably using Excel and Erlang
- Extensive background in Real Time Analysis and Scheduling
- Experience in scheduling tasks using eWFM or Verint (preferably both)
- Must be open to shifting schedule
- must be open to work in Tiendesitas, Pasig site once back to BAU; ; in the interim WFH is allowed
- Additional Requirements: extensive knowledge and experience in schedule and roster management and supporting more than 2 lines of businesses or 2 sets of IDPs with different KPI requirements.
- Strong skills in using Excel to create and maintain historical data and forecasting models.
- Applied knowledge of predictive statistics will be a strong advantage.

One of the largest BPO company in the Philippines

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