SAP FICO Consultant

SAP FICO Consultant

Collabera Technologies Private Limited Inc
5-8 years
Not Specified

Job Description

Major Responsibility: Provide functional support following the defined operational processes, ITSM processes and supporting tools
Supporting Actions:
• Review and understand all existing processes as configured in the SAP Finance and Controlling modules (GL, AP, AR, Fixed Asset, Banking, FSCM, COPA, Project Systems) as well as integration with other modules e.g. MM/SD and other bolt-ons e.g. Opentext VIM, Concur, Workday, and including client specific enhancements and customizations
• Performs Incident, Request, Problem and Change Management tasks/activities thru problem solving/analysis, bug fixing and coordination with users/stakeholders and other support groups
• Adhere to globally defined ITSM processes and SAP CoE processes (i.e., use of ChaRM in Solution Manager) for proper tracking/monitoring,
• Performs risk, schedule and cost impact analysis for small enhancements by working with different workstreams in resolving technical issues.
• Performs on-call support work based on the 24x5 support service and the team rotation defined and agreed.
• Participate and/or lead bridge calls to facilitate coordination and problem resolution of SEV1 and SEV2 incidents
• Ensures completeness of problem/impact analysis and that Post Mortems are completed for all SEV1 and SEV2 incidents as appropriate.
• Reviews completeness of root cause and recommended resolution / workarounds.
• Mentoring juniors as appropriate
• Participates in Operations or Problem Management calls/meetings as required.
• Create documentations as needed to build solution and operational knowledge
• Leads or drives innovation as part of Continual Service Improvement of the SAP CoE team
• Minimum 7 years (for Senior) years of hands-on SAP FICO implementation/support experience is required.
• Working knowledge in SAP MDG (master data governance) is desirable

Major Responsibility: Exhibit interpersonal skills day in and day out
• Provides functional and technical guidance to less senior teammates in troubleshooting or performing day-to-day tasks
• Demonstrate a personal commitment to a high performance environment.
• Demonstrate good communication skills internally and externally with partners.
• Fully understand The Client’s policies and procedures and act in accordance with all company policies.
• Participate in SAP AMS and IS organizational activities in support of the business unit’s goals and objectives
• Strictly comply to The Client’s Information Security and Compliance policies.
Other deets:
Shifting schedule Monday to Friday:
6am to 3pm (APAC shift) or
2pm to 11pm (EMEA Shift)
As needed only:
10pm to 7am (North America Shift)
Weekend on call support

Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a $500 million IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to succeed in an increasingly competitive marketplace.

With over 9000 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including.

Collabera listed in GS 100 - recognized for excellence and maturity
Collabera named among the Top 500 Diversity Owned Businesses
Collabera listed in GS 100 & ranked among top 10 service providers
Collabera was ranked:
32 in the Top 100 Large Businesses in the U.S
18 in Top 500 Diversity Owned Businesses in the U.S
3 in the Top 100 Diversity Owned Businesses in New Jersey
3 in the Top 100 Privately-held Businesses in New Jersey
66th on FinTech 100
35th among top private companies in New Jersey

http://www.collabera.com/about_us/accolades.jsp

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