SAP Business Systems Analyst

SAP Business Systems Analyst

Zmg Ward Howell Inc
3-5 years
Not Specified

Job Description

The Business Analyst enables the business’ efficient and effective use of the SAP environment. The analyst provides day-to-day support, ongoing process improvement, strategic system direction and implementation of new functionality. The Business Analyst is a liaison between business areas and the IT organization; sets customer expectations, communicates effectively with the business and technical teams and provides timely project status.

  • Configure SAP and business systems across multiple functional areas; defines business processes, improvements, system scope, and business objectives.
  • Assist user community in analyzing and defining needs; solicit requirements and create detailed specifications from which programs will be written.
  • Guide users in developing business cases for large-scale system and process solutions and present to executive management
  • Work with end users to define and configure new application modules.
  • Manage own work and is responsible for the successful completion of work of other analysts on projects or as necessary to handle their business areas workload.
  • Pursue continuous education in technical and functional skills that support the business across one or more areas.
  • Manage a multiple small to mid-d projects.
  • Responsible for the continual maintenance, improvement, reengineering and creation of business processes for a functional business area.
  • Provide strategic thinking across the enterprise, tying business needs to relevant technologies. Provides potential solutions to complement defined direction.
  • Partner with the business to improve the use of enterprise systems.
  • Provide quality solutions that are defined, designed and tested with quality in mind.
  • Provide the business with the tools and data it needs to be successful.
  • With Management and team, define and improve internal processes.
  • Together with Subject Matter Experts and Business Owners, develops and delivers quality training on systems and solutions.

Market leader in customer experience software solutions and services for the world’s largest communications, entertainment and media service providers. For more than 30 years, Amdocs solutions, which include BSS, OSS, network control, optimization and network functions virtualization, coupled with professional and managed services, have accelerated business value for its customers by simplifying business complexity, reducing costs and delivering a world-class customer experience.

The portfolio enables service providers to capture the world of digital immediacy by operating across digital dimensions to engage customers with personalized, omni-channel experiences; creating a diversified business to capture new revenue streams; becoming data empowered to make business and operational decisions based on insight-based and predictive analytics; and achieving service agility to accelerate the fast rollout of new technologies and hybrid network services.

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