'Satellite Office has been leading the race among offshore service providers in the country. With a highly-tenured leadership team, robust internal processes and systems, and a unique, no-nonsense approach to offering 'satellite office' solutions, it has quickly built its strong reputation among businesses in Australia, and has expanded its clientele to include the United States and European markets. Specialized in the fields of Customer Service and Sales, IT and Software Development, Digital Marketing, Creatives and Design, Content Management, and Finance and Back Office, its areas of expertise continue to widen, deeply immersing the company in many other industries while rapidly gaining distinction within the industry.
From corporate support to operations professionals, the team has been meticulously selected from the best in the country’s pool of experts. Implemented best practices coupled with creative approaches have resulted in streamlined solutions, efficient operations, and optimized performance for each client and employee growing alongside the company.'
Functions : IT
Industries : Other
Skills/Roles I hire for: IT
level Hiring For: Junior Level, Mid Level, High Level
The candidate is is chiefly responsible for designing and delivering effective QA training programs for our call center agents. He/she ensures our agents meet the established standards of quality in handling our Singapore and Malaysia customers.
The Customer Success Manager is the Trusted Advisor who manages deployment, and product adoptions for customer accounts
This role is mainly focused in understanding each KPI of the team and how they measure those KPIs. You will also provide forecasts for main KPIs in partnership with the marketers. Experience with advanced Excel features is a must.
This role is primarily responsible for all revenue delivery on a set of sports that the client offers. You will be managing a team of sports owners working to define a strategy for posting contests, build promotional treatments, etc.
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