TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the world’s most disruptive companies
We believe our Frontline employees come first, always. At TaskUs, leaders eat last––in other words, we expect you to put your line of direct reports before yourself. We think in terms of #FrontlineFirst because we know good ideas can come from anyone at anytime. That’s probably why we’re ranked 40th on Glassdoor’s 2019 100 Best Places to Work list.
A special place requires special people. Qualified candidates have a sense of humility, an adventurous spirit, and a relentless work ethic. If you are looking for more than the standard 9 to 5, you’ve found it.
We exist to make the world’s best companies better. We aim to have fun while doing it.
So what does a Salesforce Administrator really do Think of yourself as someone who will be working closely with Business Development, Finance, and Operations to develop a responsive Salesforce ecosystem, so not just anyone is qualified for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Now we need your full concentration because it’s time to imagine what it’s like being a Salesforce Administrator.
Imagine yourself going to work with one thing on your mind: that you will involve creating sensible security measures on profiles, roles, and other sharing settings. As you tackle your new tasks for the day, you know that it comes down to one thing: that you will implement initiatives surrounding optimizing user-engagement, releases, configuration changes, workflow changes, and trouble-shooting, user administration, and provide support for data integrity and backup/recovery.
As a Salesforce Administrator, you will execute TaskUs Salesforce Administration Strategy. You will optimize user-engagement and user-administration. You will customize Salesforce environment for complex sales tracking. You will improve and execute data integrity. You will improve and implement workflows, page layouts, lead-assignment, reports, dashboard. You will experience with developing VisualForce pages, custom objects, and Lightning Apps. You will manage and deploy salesforce integrated apps. You will create actionable reports and dashboards. You will produce documentations on Salesforce Administration. You will provide support and training for the business. You will communicate to major stakeholders on process changes, so users are aware of updates, key initiatives, and outages. You will monitor Salesforce production and sandbox environments, help troubleshoot issues and perform sandbox refreshes and related activities.
So, do you have what it takes to become a Salesforce Administrator
So, what is it we’re looking for Well, since this is a salesforce administrator post, we need someone who has experience using Salesforce Data Loader and other data maintenance tools. We also need someone who has experience installing and maintaining AppExchange packages that integrate Salesforce with other systems (e.g., Marketo, Act-On, Oracle, Data Integration Platforms). Also, someone with a strong attention to detail and accuracy.
What else Well, we need someone who has a Bachelor’s Degree in Business or Computer Science field of study. We need someone who’s excellent verbal and written English skills. Certification and maintenance in Salesforce Administration (ADM 201). We also need someone who has experience in planning and logistics, preferably in a cross-functioning environment. We need someone who’s data savvy – must be obsessed with documentation and efficiency. With 2-4 years worth of work experience plus 2+ Salesforce Administration experience is preferred.
TaskUs is the fastest growing tech-enabled business services company in the world, delivering the customer support, AI operations and content security services that power the world’s most innovative companies. Listed as one of Glassdoor‘s 100 Best Places to Work, USA Today’s Best Company Cultures and Best Companies for Women by Comparably, TaskUs is a Frontline-First company that puts its people at the heart of everything they do.
TaskUs has been recognized as one of the Inc. 500 Fastest Growing Private Companies in America for the past seven years consecutively. Founded in 2008 by Bryce Maddock and Jaspar Weir, the company raised over $250mm in 2018 from the world’s largest private equity firm, Blackstone.
TaskUs currently has over 17,000 employees and offices across the U.S., Philippines, India, Taiwan, and Mexico.
TaskUs, Inc. is an equal opportunity employer.
TaskUs provides next generation customer experience that powers the world's most disruptive companies through the partnership of amazing people and innovative technology.
We provide Ridiculously Good strategy, business process optimization, revolutionary technology and the best talent to deliver transformational, digital scale. To find out more visit TaskUs.com.
TaskUs has the best culture in the outsourcing industry because of our belief in always putting our teammates first. We are free from the burdens of on-premise legacy systems and old-fashion processes. The latest cloud technology makes the work we do seamless and our bottom-up management approach keeps us agile.
Revolutionizing the customer experience begins at TaskUs.
Functions : IT
Industries : ITES/BPO
Skills/Roles I hire for: various
level Hiring For: Junior Level, Mid Level, High Level, Top Management
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