Description:Duties and Responsibilities:- Encoding customer order and printing out the ERIC generated Sales Order (SO)
- Validating the accuracy of the details within the Sales Order Request (SOR) and the Customer Order Information (COI)
- Preparing and updating daily SO booking summary report
- Maintaining the files of Sales Order Change Notices, Sales Return & Manual Sales Orders
- Keeping and maintaining a systematic file of all paid and unpaid invoices and other related documents
- Preparing, submitting, and tracking of sales quotations/offers
- Receiving, recording, and handling phoned-in customer inquiries and complaints
- Conducting follow up on payments of customer accounts, and preparing accurate, timely, and orderly billing documents
- Assisting and performing Telephone Operator reliever duties when necessary
- Performing other related tasks that may be assigned by supervisor
Qualifications:- Graduate of a 2-year Diploma/Vocational course, or Bachelor's Degree in any field
- Completed On-the-Job Training at Pag-asa Steel a plus
- Experience in administrative and clerical work a plus
- Knowledge in office management procedures
- Knowledge in administrative and clerical procedures such as word processing, managing of files (including spreadsheets) and records, and other office procedures
- Strong verbal and written communication skills
- Interpersonal skills, as well as the ability to work independently
- Ability to multi-task, adapt, and learn quickly
- Superior organization skills and attention to detail
- Drive, motivation, and positive attitude (willingness to accept feedback, learn, and improve)
- Computer proficiency Microsoft Office (Excel, Powerpoint, Word) mandatory, and other computer applications
- Integrity, excellence, professionalism, and teamwork
Requirements:Skills: Clerical, Teamwork, Self-Management, Critical Thinking, Computer/Technical Literacy, Adaptability/Flexibility, Fast Learner