SALES SUPPORT STAFF

SALES SUPPORT STAFF

Polytechnic University of the Philippines
2-5 years
Not Specified

Job Description



Description:

Duties and Responsibilities:
  • Encoding customer order and printing out the ERIC generated Sales Order (SO)
  • Validating the accuracy of the details within the Sales Order Request (SOR) and the Customer Order Information (COI)
  • Preparing and updating daily SO booking summary report
  • Maintaining the files of Sales Order Change Notices, Sales Return & Manual Sales Orders
  • Keeping and maintaining a systematic file of all paid and unpaid invoices and other related documents
  • Preparing, submitting, and tracking of sales quotations/offers
  • Receiving, recording, and handling phoned-in customer inquiries and complaints
  • Conducting follow up on payments of customer accounts, and preparing accurate, timely, and orderly billing documents
  • Assisting and performing Telephone Operator reliever duties when necessary
  • Performing other related tasks that may be assigned by supervisor

Qualifications:
  • Graduate of a 2-year Diploma/Vocational course, or Bachelor's Degree in any field
  • Completed On-the-Job Training at Pag-asa Steel a plus
  • Experience in administrative and clerical work a plus
  • Knowledge in office management procedures
  • Knowledge in administrative and clerical procedures such as word processing, managing of files (including spreadsheets) and records, and other office procedures
  • Strong verbal and written communication skills
  • Interpersonal skills, as well as the ability to work independently
  • Ability to multi-task, adapt, and learn quickly
  • Superior organization skills and attention to detail
  • Drive, motivation, and positive attitude (willingness to accept feedback, learn, and improve)
  • Computer proficiency Microsoft Office (Excel, Powerpoint, Word) mandatory, and other computer applications
  • Integrity, excellence, professionalism, and teamwork

Requirements:

Skills:
Clerical, Teamwork, Self-Management, Critical Thinking, Computer/Technical Literacy, Adaptability/Flexibility, Fast Learner

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