Sales Assistant

Sales Assistant

Diversify Intelligent Staffing Solutions Inc
Metro Manila / NCR
2 - 3 Years
Not Specified

Job Description

POSITION OVERVIEW:

The Sales Assistant role is to assist the sales team with remedial type, non-value add tasks.

GENERAL RESPONSIBILITIES:
  • Handles of online quotes, specific quotes for challenging jobs
  • Handles price comparisons, Up trading/down trading reports
  • Demurrage/invoice discrepancies
  • Chasing GPS tracking’s with ops when requested
  • Chasing Payments once accounts bring to our attention
  • Booking with on forwarders that CS are unsure of i.e. Hi Trans
  • PODs/ATL photos for accounts
  • JDR discrepancy
  • Intimate knowledge of specific customer booking requirements
  • Direct contact for tier 1 customer bookings
  • Liaises with the Perth team regarding depot freight queries
  • Provides customer support and answer all customer queries via email and phone
  • Supports and works closely with all customer service team members
  • Job bookings (via Phone and Email)- as required
  • Performs data entry
  • Consignment Entering and manifesting
  • Freight Investigations
POSITION REQUIREMENTS:
  • Must have at least two (2) years of experience in sales and service
  • Background in transportation is an advantage but not a strict requirement
  • Experience in handling Australian, American, and British clients is an advantage but not a strict requirement
  • Must have good typing and language skills
  • Must have excellent verbal and written English communication skills
  • Must be able to match the existing culture of the team, an outgoing attitude, and must be driven in providing information and assistance to the sales team
  • Must be willing to work from Monday to Friday work schedule following a 7:00 AM – 4:00 PM shift

Diversify Offshore Staffing Solutions is an Australian owned company, working with small, medium and large businesses in Australia, the US, Canada and New Zealand to provide access to digitally-empowered global workforces in the Philippines.


Our Staff

We recruit only tertiary educated staff in the Philippines who are highly skilled in the areas of administration, finance and accounting, human resource management, IT services, knowledge management and marketing.

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