What does the RPA Business Analyst really do at TaskUs At TaskUs, we are a frontline first company, where we focus on making our frontline teams life better, easier, faster and secure. Think of yourself as a champion when it comes to process mapping, identifying and quantifying opportunities for assisted automation, human collaboration automation and full automation solution with this singular aim in mind. You will use industry standard methodologies, including six sigma and any tools for process mapping that may be available to help create a business case for Robotics Desktop Automation, Robotics Process Automation, Cognitive Automation and combination of these. You will work very closely with our RPA Development teams and Operations teams to brainstorm, discuss art of the possible on a daily basis to build, deploy and maintain RPA projects. Work on meaningful timelines under project mode and execute creation of robots, so not just anyone is qualified for this role! We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Now we need your full concentration because it’s time to imagine what it’s like being the RPA Business Analyst.
TaskUs provides next generation customer experience that powers the world's most disruptive companies through the partnership of amazing people and innovative technology.
We provide Ridiculously Good strategy, business process optimization, revolutionary technology and the best talent to deliver transformational, digital scale. To find out more visit TaskUs.com.
TaskUs has the best culture in the outsourcing industry because of our belief in always putting our teammates first. We are free from the burdens of on-premise legacy systems and old-fashion processes. The latest cloud technology makes the work we do seamless and our bottom-up management approach keeps us agile.
Revolutionizing the customer experience begins at TaskUs.
Functions : IT
Industries : ITES/BPO
Skills/Roles I hire for: various
level Hiring For: Junior Level, Mid Level, High Level, Top Management
Our client is looking for Marketing Reports Analyst, he/she have an idea with Tableau, Salesforce, Google Analytics, Marketo for data segmentation and data visualization. Willing to work in Makati.
The candidate is is chiefly responsible for designing and delivering effective QA training programs for our call center agents. He/she ensures our agents meet the established standards of quality in handling our Singapore and Malaysia customers.
The Customer Success Manager is the Trusted Advisor who manages deployment, and product adoptions for customer accounts
This role is mainly focused in understanding each KPI of the team and how they measure those KPIs. You will also provide forecasts for main KPIs in partnership with the marketers. Experience with advanced Excel features is a must.
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