ROHQ - GIDA - Information Security Analyst (Officer/C09)

ROHQ - GIDA - Information Security Analyst (Officer/C09)

Citi
Philippines
Not Specified
Not Specified

Job Description


Job Description :
Key Responsibilities:
  • Provision user/Functional ID entitlements, compliance review requests and/or incident/change management handling for Citi’s global customer base within established support thresholds
  • Analyzing and finding the key areas for process improvement and also creating an action plan for the implementation of the same.
  • Assist higher management in maintaining operational service levels in line with the global GIDA standards.
  • Escalations management- Ensure the escalations raised by clients are handled appropriately in a timely manner
  • Conduct basic housekeeping tasks, such as inactivity maintenance. Perform manual entitlement review maintenance
  • Ensure adherence to pre-assigned SLO requirements for designated requests at a personal and drive at team level.
  • Implements already established security procedures within the framework of specific system assignments, focusing on the full scope of GIDA Service Catalog requirements for simple thru complex, multi-tiered applications
  • Understands Service Delivery Process Controls and under supervision, participate in annual review of Process Control documents associated with specific systems assigned
  • Demonstrates basic understanding of Lean processes
  • Understands the high-level principle behind Information Security concepts and policies; and applies / implements into day-to-day work
  • Identifies potential compliance issues and raise to management attention
  • Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity.
  • Proven use of discretion and judgment given the subject sensitivity of the work data
  • Ability to manage multiple efforts and adjust priorities with evolving work efforts.

Qualifications:
  • Previous relevant experience preferred
  • Ability to develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
  • Effective written and verbal communication skills
  • Effective analytic/diagnostic skills
  • Ability to work with virtual and in-person teams, and work under pressure or to a deadline
  • Demonstrated knowledge of operational process changes and improvement

Education:
  • Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group: Technology
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Job Family:Infrastructure
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Time Type:Full time
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ('Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
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