Research Analyst - CallStreet Events

Research Analyst - CallStreet Events

BISAM, a FactSet Company
Not Specified
Not Specified

Job Description

Main Goals
  • Manage daily performance to achieve productivity and accuracy goals
  • Perform independent research via internet, phone, and e-mail, and web feed (articles queue) to collect event data for companies within and outside the DE page queues
  • Determine if live dial in numbers and/or webcast links exist for confirmed events
  • Augment international event data and call coverage with a major focus on the assigned region (Asia, Europe or America)

Responsibilities include, but are not limited to, the following:
  • Maintain an organized database of calls and contacts processed for the different queues/region
  • Build professional relationships with IR departments to get information sent directly to us (distribution lists, etc.)
  • Handle priority requests from the support team with a sense of urgency
  • Initiative to carry out related tasks in line with the group's processes as needed
  • Perform other tasks as assigned by the Team Lead

  • Diploma or a graduate of any degree
  • Minimum of one (1) year BPO/call center or data gathering/collection experience is an advantage.
  • English Language skills: Excellent listening, oral, written and grammar skills
  • Excellent phone skills
  • Should possess good internet research skills
  • Familiarity with financial terms and vocabulary is an advantage
  • Excellent time management and organizational skills to be able to juggle tasks under pressure
  • Proficient with applications like MS Word, Excel and etc.
  • Proven team player that is driven by success and desire to exceed target
  • Willing to work on a graveyard shift (10pm-6am), but open to shift rotations when business need arises

Job Details

Employment Types:




FactSet creates flexible, open data and software solutions for tens of thousands of investment professionals around the world, providing instant access to financial data and analytics that investors use to make crucial decisions. Join a team of highly motivated, talented individuals who are empowered to find answers through creative technology. Spread the news! We understand the importance of connections, which is why we have launched an external referral pilot program in the United States. If you are a partner, customer, or vendor you are now able to refer top talent for a monetary reward. Please note some exclusions may apply* Return to Full Posting List

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