Reports Analyst

Reports Analyst

Tenet Global Business Center, Inc.
3-5 years
267696 - 401544 PHP

Job Description

QUALIFICATIONS:
  • Candidate must possess at least Bachelor's/College Degree
  • Have 2+ years of experience in service performance reporting and analytics, root cause analysis, data analytics & visualization tools (Power BI or Tableau, Alteryx)
  • Experience in Shared Services roles, Industry experience in doing reporting & analytics in the functional area supported (HR, Finance, Procurement, Accounts Payable, Billing, Cash Posting) is a plus but not a must have

ESSENTIAL DUTIES & RESPONSIBILITIES:
  • Assist in the development & maintenance of service performance metrics & KPIs across the company, including service KPI catalogs, metric development/updates, performance reporting, dashboard management, benchmarking, and capacity planning.
  • Execute service performance & reporting activities across the company and the US Workstreams
  • Provide Data Driven insights and analysis
  • Support the development of service performance & reporting tools & automation in the company
  • Identify areas for service performance improvement and recommend appropriate process improvement actions to management and operations
  • Automate reporting process
  • Automate data visualization and dashboards
  • Contribute positively to a knowledge sharing environment by documenting and sharing all relevant working experiences with issue resolution for training future reference
  • Communicate and interact effectively with team members; develop credibility and trusted mutually respected relationships with customers, supervisors, and team members
  • Interact and interface with customers, vendors, service providers, and other third parties as applicable in relation to the activities and dependencies of the role

Job Details

Tenet Global Business Center

A leading fortune 500 Hospital and Healthcare company just opened it's Philippine office in Bonifacio Global City, Taguig. Be part of the pioneer shared services team and make a positive impact to the community.

We are a community built on care. Our caregivers and supporting staff extend compassion to those in need, helping to improve the health and well-being of those we serve, and provide comfort and healing. Your community is our community.

Our company is a healthcare services company headquartered in Dallas, Texas. We operate 65 hospitals and approximately 500 other healthcare facilities across the US. The company is listed in the NYSE.

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Functions : Analytics/Business Intelligence

Industries : ITES/BPO

Skills/Roles I hire for: Reports and Analytics

level Hiring For: Mid Level

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