Reports Analyst

Reports Analyst

AXA Group Operations Malaysia Sdn Bhd
Metro Manila / NCR
5 - 8 Years
Not Specified

Job Description

Job Description:

Main purpose of the Role:

  • Support demand governance process and PMO for status reporting and analysis.
  • Improve demand dashboard reports and provide support to demand inquiries.
  • Create dashboard for PMO related tasks and activities, e.g. Resource Management, Utilization, Capacity Planning, etc.
Key Accountabilities:
  • Publish periodic demand status reporting and analysis
  • Support continuous improvement to Demand Governance and PMO through in-depth analysis of the KPI reports

Key Responsibilities:
  • Facilitate demand KPI reporting and analysis
  • Create Monthly Executive Summary for Demand governance and PMO related activities
  • Conduct regular review on demand status
  • Create process documentations, guidelines and templates specific to Demand Governance and PMO as a result of continuous improvement
  • Conduct awareness and rollout training
  • Help the Solution Delivery and Service Delivery achieve efficient Demand process and PMO
  • Acquire new knowledge and perfect skills in order to drive continuous improvement in the respective areas and day-to-day operations e.g. Improve operation efficiency by automation, suggest new elements for monitoring for preventive maintenance
  • Consistently review/audit the team/project implementation practices

Qualifications and Experience (mandatory)

  • Strong background and technical application of any BI Tools, QlikView, PowerBI, etc.
  • Minimum 3 years experience in Reporting, Analytics and Dashboarding
  • Strong background in Project Management Office
  • Certification in Project Management, i.e. PMP, Scrum Master, Prince2, an advantage
  • Minimum of a Bachelors degree in Computer Science, Information Technology, Computer Engineering, or related technical discipline
  • Minimum of combined 5 years of solid IT experience
  • Good communication skills
  • Must have experience in supporting multi-location, global setting

Qualifications Experience and (preferred):

  • Solid background IT Project Management, preferably in Financial/Insurance industry
  • Knowledge in any other frameworks such as ITIL Service Management Framework, PMP, CMMI, TMMI
  • Experience in working in insurance , banking, accounting industry
  • Have experience working in global companies, preferably following an onshore-offshore model, with key understandings of the country characteristics, culture and work style, is an advantage.

AXA Group Operations Malaysia Sdn Bhd

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