Program Manager, Startups

Program Manager, Startups

Amazon
Philippines
5-8 years
Not Specified

Job Description


DESCRIPTION
AWS Worldwide Revenue Operations team is seeking a Program Manager in Manila with broad technical skills, strong interpersonal skills, and a deep operational and analytical background to assist the Commercials Sales Operations team in creating efficiencies, assessing performance and reporting & delivering results. As a member of this team, you will leverage strong interpersonal skills to work with teams within the Startup Segment Organization, to drive worldwide reporting deliverables, create ad hoc financial and sales performance analysis, support business planning, and implement operational and process improvements. The individual must have the ability to communicate effectively across multiple technical and non-technical business units, as well as across multiple geographies. Successful members of this team collaborate effectively to solve data and operational problems, implement new reporting solutions, and deliver successfully against high operational standards.
This position requires shift rotations.
Key responsibilities include, but are not limited to:
Support the development of continuously-evolving operational and financial models and methodologies, executing the quantitative analysis of the performance of our sales team, customers, prospects, partners, markets, and products/services.
· Develop a deep understanding of sales metrics, reporting tools, and data structure in order to identify and drive resolution of issues, provide actionable intelligence with existing metrics or identify, develop, and propose new metrics, dashboards, scorecards or new tools
· Develop relationships and processes with sales operations, sales, finance, partner, and other functional teams to identify and address reporting issues.
· Develop analytical and strategic thinking to overcome business challenges, and work across organizational boundaries / functional teams
· Maintain and develop financial tools or reports that align, and simplify, monthly business reviews, annual planning, and forecasting processes
· Create WW financial and operational templates and processes to compile and standardize disparate information that drive standardized reporting and metrics tracking
· Generate ad hoc and monthly recurring financial and operational performance analysis, based on the needs of the stakeholders
· Create mechanisms that provide recommendations through ad hoc data retrieval and analysis
· Create new tools and business processes that simplifies, standardizes and enables operational excellence
· Experience in managing projects; identifying bottlenecks, manage escalations, anticipate and make tradeoffs, and balance business needs versus constraints.
· Must be comfortable working in a remote location supporting a global organization
BASIC QUALIFICATIONS
· 5+ years of data, functional or operational analysis, based on large volumes of data
· BS/BA degree in Finance, Economics, Statistics, Business or similar
· Must be proficient in Excel and be able to create and troubleshoot complex spreadsheets
· Experience with Salesforce.com (or other CRM software), SQL, and Tableau (or similar data visualization tools)
· Strong interpersonal skills and ability to work with technical and non-technical teams
· Ability to develop new ideas and creative solutions
· Advanced problem-solving skills for difficult and complex issues
· Experience communicating (verbal & written) results to operations and business leaders
· Experience in managing projects, driving operational and process improvements that improves efficiency across different stakeholder teams
PREFERRED QUALIFICATIONS
·
· Motivated self-starter, proactive and action-oriented
· Highly organized and detail focused, have multi-tasking skills, and efficient in ambiguous situations
· Ability to consistently meet deadlines, and provide well-vetted reporting and business recommendations
· Financial or accounting background, exposure to commissions and revenue recognition topics
· MBA or advanced degree a plus
· Background working with, and supporting, field facing organizations
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status

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