Product Trainer - Healthcare

Product Trainer - Healthcare

Company Name Confidential
2-6 years
Not Specified

Job Description

Responsibilities and Duties:
- Provide all supported business units and emerging clients with standardized new hire, refresher, new process and systems training

- Functions as a subject matter expert in at least one line of business and creates and updates training curriculum as needed

- Create and records, reports and other documentation of training activities

- Represent the Training team in meetings with business partners, leadership and project teams

- Function as a performance consultant, collaborating with Process and Operations to perform needs assessment and recommend training solutions


Knowledge, Skills, and Abilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Customer service focused
- Understanding of healthcare and/or revenue cycle services
- Skilled facilitator, consistently demonstrates effective questioning techniques and ability to engage students and transfer knowledge
- Establish and maintain collaborative relationships with stakeholders to meet business objectives
- Working knowledge of training tools and various multimedia technology
- Mature classroom management skills; able to effectively control classroom/virtual classroom and create a learning environment
- Strong communication skills, both verbal and written
- Ability to work with minimal supervision, self-starter and demonstrates initiative
- Flexible and innovative; highly adaptable to dynamic business environment; catalyst for change
- High engagement; supportive of leadership and role model for company values and guiding behaviors
- Other training related duties as assigned

Job Details

Employment Types:

Industry:

ITES / BPO

Skills:

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Functions : Analytics/Business Intelligence

Industries : ITES/BPO

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level Hiring For: Mid Level

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