Primary: - Certified or has ITIL background and experience, Process Mapping/ Value Stream Mapping experience. - Experience in IT or Telco organizations - Lean Six Sigma experience or certification Green Belt at the minimum
Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a $500 million IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to succeed in an increasingly competitive marketplace.
With over 9000 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including.
Collabera listed in GS 100 - recognized for excellence and maturity
Collabera named among the Top 500 Diversity Owned Businesses
Collabera listed in GS 100 & ranked among top 10 service providers
Collabera was ranked:
32 in the Top 100 Large Businesses in the U.S
18 in Top 500 Diversity Owned Businesses in the U.S
3 in the Top 100 Diversity Owned Businesses in New Jersey
3 in the Top 100 Privately-held Businesses in New Jersey
66th on FinTech 100
35th among top private companies in New Jersey
Functions : IT
Industries : IT/Computers - Hardware, IT/Computers - Software
Skills/Roles I hire for: Programmer Analyst, Quality Assurance Tester, Technical Support
level Hiring For: Junior Level, Mid Level, High Level, Top Management
The candidate is is chiefly responsible for designing and delivering effective QA training programs for our call center agents. He/she ensures our agents meet the established standards of quality in handling our Singapore and Malaysia customers.
We are looking for passionate individuals who can deliver personalized and memorable experiences for our clients and customers. Customers will rely on you to answer questions, address their concerns, and help them with a particular product or service
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