Performance Management Lead (MANILA)

Performance Management Lead (MANILA)

Teledirect Telecommerce Phils Inc
Not Specified
Not Specified

Job Description

Do you aspire a rewarding career that lets you do more and achieve more Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
Top Reasons to work with TDCX
  • Attractive remuneration, great perks, and performance incentives
  • Comprehensive medical, insurance, or social security coverage
  • Premium workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive culture for you to #BeMore at work
  • Easy to locate area with direct access to public transport
  • Flexible working arrangements
  • Be coached and mentored by experts in your field
  • Join a global company with 26 years of experience and more than 310+ industry awards

What is your mission
  • Act as a single point of the contact for the employees and managers in the business unit.
  • Manage complex and difficult HR Projects cross-functionally.
  • Actively identifies gaps, proposes and implement changes necessary to cover risks
  • Build a strong business relationship with the internal client and facilitates the management team to bring best solutions for employees.
  • Act as the performance improvement driver and provokes positive changes in the people management.
  • Design and maintain organization vitality charts as the performance of the business unit improves.
  • Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for
  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in Human Resource Management/ Business Studies/Administration/Management/ Psychology
  • Preferable with 2 years of working experience in the related field is ideal for this position.
  • Efficient when working in teams.
  • Has excellent communication, interpersonal, and negotiation skills.
  • Possesses strong skills in project management and change management.
  • Has excellent working knowledge of employment law with the ability to apply it practically to workplace situations.
  • Excellent verbal and written communication skills in English and the language of the supporting market

Job Details

Employment Types:





We serve some of the world's best brands from our centers of excellence in Singapore, Malaysia, Thailand, Philippines, Hong Kong, Mainland China, South Korea, Japan, India, Romania, Spain, and Colombia. We specialize in perfecting our clients' customer experience and elevating their sales. We are guided by a talent philosophy - selecting and employing the best professionals to make the outsource industry better for our people and our clients. Our company has won 310+ industry awards for delivering value driven by technology and continuously innovating our customer-facing brand solutions. Thanks to our premium workspaces, above-industry average compensation packages, career opportunities, and long list of perks, we were recently awarded as one of the best companies to work for in Asia.

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