Payment Processing Clerk – Outbound Settlement

Payment Processing Clerk – Outbound Settlement

3-6 years
Not Specified

Job Description

Job Description

The Payment Processing Clerk - Outbound Settlement is responsible for outbound
claims payments settlement and reconciliation functions ensuring daily reconciliation of funds
processed. You will utilize a variety of reporting, analytical, and task management tools to
accomplish your tasks. In this role, you will interact with multiple departments within the
company, including the support and development teams. You will work with various payment
providers, financial institutions, and One Inc departments to resolve settlement and processing

Key Responsibilities:
. Conduct daily reconciliation procedures to analyze and reconcile outbound claims
. Research and resolve discrepancies in payments.
. Process ACH Returns.
. Handle check exceptions.
. Initiate wire transfers and ACH Originations for daily movement of funds.
. Communicate with payment providers, financial institutions, and vendors regarding
payment processing issues and unreconciled items.
. Coordinate with One Inc Support team in researching and responding to customer
inquiries and reports of payment issues.
Qualifications And Requirements

Skills & Abilities:
. Strong written and verbal communication skills
. Proficiency in Microsoft Office Applications is required. Intermediate level Excel skills are
highly desired
. Ability to be flexible and to function efficiently when urgent situations arise.
. Excellent attention to detail, strong investigative skills and exceptional analytical skills.
. Ability to communicate professionally and provide excellent customer service to our
. Excellent time management skills.
. Ability to efficiently multi-task and prioritize.

Education & Experience:
. Degree in Accounting or related degree and at least 3 years of relevant experience.
. At least one year of night-shift experience required.
. English fluency required.

Desired Traits:
. Growth Mindset, Problem Solver, Demonstrates Ethical Behavior, Leverages Resources,
Strong Drive, True Team Player, Supportive & Adaptable to Change, Commitment to
Personal & Professional Development

Job Details

Employment Types:




About Cloudstaff

Cloudstaff was established in 2005 by Australian Internet pioneer Mr Lloyd Ernst. The company initially focused on software development for Western markets.In 2010, Cloudstaff identified the Philippines as an emerging market for outsourcing services and expanded operations to the region, commencing with a small team of only seven staff. As a result of the successful expansion, the company was able to extend its service offerings and workforce.

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