Operations Manager

Operations Manager

TaskUs
Not Specified
Not Specified

Job Description


Description
So what does anOperations Managerreally do Think of yourself as a leader and the master of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. Come on now, we need your full attention because its time to imagine what its like being an Operations Manager.
Imagine yourself going to work with one thing on your mind: that in most companies, its all about the KPIs but in TaskUs its all about solving business problems through innovation.As you tackle your new tasks for the day, you know that it will all lead to one thing that your department believes in: to provide thebest possible customer experienceto your clients.
AsOperations Manager, you are also responsible for making sure that KPIs are being met consistently. You need to come up with ways to effectively make each employee reach their best potential. With this, you must also be creative because you need to devise effective plans on how to make each employee reach their target. As a leader, you must also gain the trust and respect of your employees because lets face it -- how can you lead when people dont believe you You need to be able to reach out to them, drop by their workstations, have short chit-chats, and make them feel important. You need to be able to identify their strengths and weaknesses, take advantage of them, and assign them tasks that will help them work on their weaknesses and showcase their talents. This way, you are able to manage relationships better and develop people at the same time.
Do you have what it takes to become an Operations Manager
Requirements:
So, what is it were looking for Well, since this is anOperations Managerpost, wed need someone who already has the skills to even call themselves a manager! In other words, someone who has at leastthree years of related working experience,preferably someone who already knows how the system works -- specializing in customer experience operations and management.
We need someone whosresponsibleand has agood track recordof meeting and delivering targets. Someone who canarticulatehim/herself well enough with others, like teammates and clients.
We need someone who canmultitaskandwork in a fast-paced environment. Someone who canlead and is great at analyzing situations and data

About Us
We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners interests and supporting their long term success through innovation and technology - powered by ridiculously smart people.
TaskUs partners with the worlds most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.
TaskUs currently has over 23,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, and Ireland.
TaskUs is an equal opportunity employer.

Job Details

About TaskUs

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