NON-VOICE ENCODER CSR - ONLINE CHAT and EMAIL - UP TO PHP20K per mo

NON-VOICE ENCODER CSR - ONLINE CHAT and EMAIL - UP TO PHP20K per mo

Siegen HR Solutions Inc
Philippines
2 - 5 Years
Not Specified

Job Description


Job Description IMPORTANT, PLS READ: This is a non-voice customer support position in a BPO setting. Resolve queries of the customers by encoding the standard replies through e-mail and chat within the assigned turnaround time. Build customer relationships as part of the service process Manage and take ownership of the resolution process for all customer-related issues Inform member of current promotions and new or updated products Maintain up to date knowledge and assimilates quickly to new promotional offers and programs.
Job Qualifications Applicant must possess at least an Undergraduate College Level (at least 2 years with no back subjects). Preferably with a Bachelor's/College Degree in any course.
With or without work experience.
Excellent English communications skills (both oral and written) are required.
Applicant must be comfortable using computers and proficient with Microsoft Office suite including Word and Excel.
With typing speed of at least 35wpm.
Applicant must be willing to work in Quezon City or Pasig City.

About Recruiter

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Functions : IT

Industries : Recruitment/Staffing/RPO

Skills/Roles I hire for: Bpo

level Hiring For: Junior Level, Mid Level, High Level, Top Management

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