No Technology Specialization Translator

No Technology Specialization Translator

Not Specified
Not Specified

Job Description

Job Description

. Provide language translation support services across technology programs and projects

. Provide first line of support and resolves simple to complex technical and non-technical issues reported by users or systems

. Perform quality audit and translations

. Perform service desk management function including incident identification and tracking, classification, diagnosis, incident closure, monitoring, and request fulfillment

. Facilitate critical incident management

. Bachelor's degree in Information Technology, Computer Science or other relevant fields. Undergraduates with language proficiency are welcome to apply

. Fluent in German language

. Strong and effective written and oral English communication skills

. With experience in customer service, analytical testing, quality assurance testing, or other relevant experience

. With experience in analysis, troubleshooting, problem solving and project management

. Willing to work on holidays, weekends, shifting schedules and extended working hours

Job Details

About Accenture

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