Network Specialist

Network Specialist

TELUS International Philippines Inc
Metro Manila / NCR
5 - 15 Years
Not Specified

Job Description

Work location: Ortigas
Work schedule: Night shift

Cisco Certified Network Professional - Required
Responsibilities:
  • To provide 24x7 support in a rotation schedule basis
  • To perform technical implementation based on requests from internal and external customers following Telus Change Management Process and Change windows.
  • Implement network Moves, Adds, Changes, and Deletion compliant to Telus Managed IT Service process.
  • Participate in design, implementation, maintenance, support, and optimization of Telus Data Center
  • Network for internal and external customers and existing and for future projects involving:
- Network (LAN,)
- Security (Firewalls, VPN, Load Balancing System, ISE)

Knowledge, Skills, Abilities:

  • Cisco: Nexus, Catalyst, ASA, CSR, ASR, ISR
  • F5: LTM, GTM, AFM
  • Fortinet: Network Security Technology Foundations
  • ITIL Knowledge or Certification
  • LAN Protocols and Technologies: FabricPath, STP, Port-Channel, Virtual Port-Channel
  • Virtualization Technologies: VRF, VDOM, VSYS, Context, VDC, VLAN, PVLAN
  • Solarwinds - Orion Platform, NCM NPM, NTA
  • Excellent communication and interpersonal skills
  • Ability to respond to external and internal requests
Education/Experience:

  • Bachelor's Degree Holder
  • At least 5 years of equivalent work experience
  • Cisco Certified Network Professional - Required
Additional Job Description

  • To provide 24x7 support in a rotation schedule basis
  • To perform technical implementation based on requests from internal and external customers following Telus Change Management Process and Change windows

A pioneer in the global call center outsourcing and IT development industry, TELUS International Philippines is backed by a multi-national, multi-billion dollar Canadian telecommunications giant. TELUS International delivers extraordinary customer service and value to the world’s most sophisticated clients.

We provide a full range of cost-effective, high-quality call center outsourcing services and IT solutions for customer care, sales, technical support, market research, back-office support, IT development and business process outsourcing. Our clients include companies in the telecommunications, financial services, computer electronics, gaming, energy and utilities industries.

Our people are dynamic, think on their feet, and can quickly and effectively resolve customer inquiries. All of which underpins our commitment to clients: superior service quality and cost-effective delivery of call center and IT outsourcing solutions.

The TELUS International Philippines team work together to deliver future friendly services, and the TELUS values guide the way:

• We embrace change and initiate opportunity
• We have a passion for growth
• We believe in spirited teamwork
• We have the courage to innovate

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