Qualifications:
Candidate must possess at least a Bachelor's/College Degree in Information Technology, Computer Science, Computer Engineer or any IT-related course
At least 2 years of work-related experience in Network Engineering especially ability to work in a telnet tool, such as PUTTY, ATTACHMATE, or, HUMMINGBIRD EXCEED.
General knowledge of the Microsoft Office suite of products: Word, Excel, PowerPoint, and Visio
Configure NAT, perform IP re-addressing activities.
Know how to engage Cisco TAC for trouble resolution.
Willing to be based in any of these locations: Cubao, Eastwood, Mandaluyong and Taguig
Amenable to work in SHIFTING SCHEDULE
Can start ASAP
Duties and Responsibilities
Prepare moderate to complex network designs/schematics to address specific customer network solution requirements
Prepare work orders containing instructions to be used by technicians to configure network hardware and software
Work with customer technical teams to provide solutions for customers internetworking communications requirements
Configure WAN/ LAN/ WLAN equipment in a complex environment
Troubleshoot WAN/ LAN/ WLAN network issues
Document Incident management tickets
Troubleshoot non-documented customer equipment issues
Possess solid understanding of networking technologies including (but not limited to) Network accelerators, Firewalls, Load Balancers (minimal exposure)
Leverage ITIL processes that specifically include Incident, Change and Problem management
Support router/ switch network hardware/ software upgrade
Other Details:
To expedite the process of your application, please have your government numbers / IDs ready (SSS, Tin, Philhealth, Pagibig) and NBI Clearance.
Assessment and Interview
TBA