Network Engineer

Network Engineer

Sykes Asia Incorporation
Metro Manila / NCR
5 - 10 Years
Not Specified

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Secures network system by establishing and enforcing policies; defining and monitoring access
  • Maximizes network performance by monitoring performance; troubleshooting network problems and outages;
  • scheduling upgrades; collaborating with network architects on network optimization. Reporting network operational status by gathering, prioritizing information; managing projects
EDUCATION and/or EXPERIENCE
  • Bachelor’s degree in Computer Science or Communications Engineering.
  • At least 5 years as Network Engineer
  • CCNA/CCNP preferred
  • General knowledge of IP addressing and sub netting as well as diagnostic experience with a variety of protocol standards is necessary.
  • General knowledge and understanding of a Customer Support Center.
  • Senior level applied understanding of: TCP/IP and its suite of protocols, Cisco ASA firewall, software/hardware configuration and operation of RIP, RIPv2, OSPF, EIGRP and BGP4 routing protocols.• Requires knowledge of data infrastructures: point-to-point, Telco and cell / packet-switched technologies such as T1, DS3, SONET, Frame Relay, and ATM.
  • Willing to be assigned in any Sykes Office (ATC, Glorietta 1, Shaw and K-Pointe.)

Job Details

SYKES is a digital marketing and customer service global outsourcer, providing customer-engagement services to Global 2000 companies. We have more than 55,000 dedicated employees and more than 65 sites in more than 20 countries. We have operations in North America, Europe, Middle East, Africa, Latin America and the Asia Pacific. We provide services through multiple communication channels encompassing phone, e-mail, web, chat, social media and digital self-service.

In the Philippines, SYKES is recognized as the first multinational call center in the country. We are also the first call center to venture outside Manila and establish operations in Cebu. From only 14 employees, SYKES grew to 15,000 and now has 7 sites in the country. SYKES has more than 20 years of experience in the industry and is known for its innovative and supportive work environment.

SYKES Philippines is recognized as the BPO Company of the Year and CSR Company of the Year in the 2018 Asia Leaders Awards.

About Recruiter

Functions : IT

Industries : ITES/BPO, IT/Computers - Hardware & Networking, IT/Computers - Software

Skills/Roles I hire for: Software Developer and IT Infra

level Hiring For: Junior Level, Mid Level, High Level, Top Management

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